Playing in an Asynchronous World

The recent rise of mobile as a key platform in the gaming space is accompanied by meteoric growth in asynchronous gameplay. Not what you typically envision when hearing of the latest “multi-player videogame,” asynchronous games do not require the two or more participants to be playing simultaneously; rather, players make turns at their convenience. Chart toppers such as Words With Friends, Hero Academy and Draw Something have millions of people around the world playing asynchronous games daily.

The appeal of this detached gameplay mode on the mobile platform is obvious: by not having to participate “in-sync,” players are free to go about their day, logging in to make a move only when it’s convenient. Growing up, getting a quick game of StarCraft going with my friends required planning in advance to ensure everybody was free (or hoping they were signed into Ventrilo). Now the rich, social experience of multiplayer gaming is available anywhere, anytime, and with any of your hundreds of Facebook friends.

Without a doubt, asynchronous gameplay is bringing millions of new gamers online. Everybody from busy professionals to even busier moms can find time throughout the day to glance at their phones and lay down a quick 20-point word or crudely sketch a sunflower for their friends. These types of people that could never carve out a two-hour block of time to delve into the latest RTS or explore the world of a new MMO are exactly the target audience for asynchronous games.

Recently, I became completely addicted to Zynga’s Words With Friends. My phone buzzed constantly with updates – after all, with 10 or 15 games happening simultaneously, there’s always somebody free to play. I am, and imagine I always will be, a huge Scrabble fan, and my initial enthusiasm motivated the first few weeks of play. However, after a few months of playing WWF, I found myself oddly numb to the experience. Sliding my finger across each subsequent “New Move” notification pop-up seemed more and more of a chore and less about enjoying the game. I was no longer playing because I was immersed in the game, but rather because felt beholden to making the next move so my friends would not be left hanging.

A few months back, I finally snapped out of my daze and started reflecting on the experience, ultimately concluding that I expected too much of asynchronous gameplay. Like most of my daily electronic information flow, the game simply became another source for that short, addicting burst of serotonin so many of us crave in the Digital Age, with little to gain that could not be found in a casual glance at Twitter.

I may think that I’m a busy person and at times certainly am, but I’m no mom rushing kids to soccer practice and dance recitals. In retrospect, I probably spent close to two hours a day keeping up with WWF – not exactly a “non-disruptive” amount of time. Keep in mind, this was not two hours I scheduled specifically for play, but like with most players, time taken in small increments throughout the day that quickly added up to the point of distraction. This most convenient form of gaming was not only sucking an hour or two out of each day, but also doing so when I should have been focusing on work or enjoying the company of friends.

A few months free of Zynga’s iron grip and I’m making a point to schedule time for the sort of immersive gaming that I used to know and love, inviting friends over for a game of Super Smash Bros. or investing the time to set up a game of Risk or Settlers of Catan. I still play the occasional game of Draw Something or Scramble With Friends, but my notifications have all been turned off, and the icons are gone from my home screen. Now, I play only when I’m truly not busy or have made a point to invest some time.

Asynchronous games are part of a wider push in the tech space to make everything as convenient, connected and on-demand as possible. “No time to sit down and play? Just have these bite-sized snippets instead!” That’s great for people on the go, but for those of us accustomed to the deep immersion that comes with truly investing yourself in a game, with setting up your StarCraft hotkeys and arguing over which dictionary to use for Scrabble, there is more than a bit of magic missing so far, in asynchronous gameplay.

While I may sound like the exception to the rule in the face of so much overwhelming success, evidence suggests many others experience the same burnout and disappointment after the initial rush to play. However, I’m confident that the next generation of asynchronous game developers will mitigate these issues with innovative new features that not only keep us hooked, but also tear us away when things start to get out of hand and our entertainment threatens to become a chore.

 

Should Gaming News Report on Anders Behring Breivik?

On July 22, 2011, Anders Behrig Breivik killed 77 people in a horrific tragedy in Norway.  Within a day, game-centric journalism sites and blogs began covering stories about the killer because Breivik wrote a 1500 page manifesto that included recommendations on using Call of Duty: Modern Warfare 2 as training for an inevitable war with Islam.  He also discussed using an obsession with World of Warcraft as a cover – saying you couldn’t answer your phone because “you were busy raiding” isn’t likely to invite any questions.  “If you’re planning requires you to travel, say that you are visiting one of your WoW friends,” Breivik writes, “or better yet, a girl from your ‘guild’ (who lives in another country). No further questions will be raised if you present these arguments.”

Violent events have been linked to videogames countless times in the mainstream media, usually to the dismay of gaming journalists.  While some have strong connections, such as Breivik explicitly saying he used Modern Warfare 2 to train, others have much more tenuous connections, like when the Denver Post claimed the Columbine school shooting was caused by parents revoking the shooters’ videogame rights.

Continue reading Should Gaming News Report on Anders Behring Breivik?

Social Media Circus: Harnessing Social Influence for Games

Which social ploys do you employ in trying to generate discovery for your game? Here are a few of the usual suspects:

The Persistent Pesky Pop-Up
“Hey, you just set a high score! Want to share it? Oh, you’ve leveled up, that’s awesome; you ought to post about that! Did you know this game is more fun with friends? You might think about mentioning that to some friends you can have fun with! Oh, no way, you just harvested your 37th crop, hey you know what would be great is if you posted about that!!

The Bald-faced Bribe & Blackmail
“Say, you’ve gathered enough experience to reach level two! Now all you need to do is get five friends to click on this for you. You do want to get to level two, don’t you? Oh, and look at how nicely you’ve set up your mafia empire – it would be a shame if it were to burn to the ground while you’re offline. Maybe some friends of yours will keep an eye on it for you by clicking on this post you’re definitely about to make, eh?”

The Gut-punch Guilt-trip
“Thanks for playing this game of ours. This free game we provided to you, for no cost, out of the kindness of our hearts, which you’ve been playing for 5 hours now for free. We know you care about indie development and small studios – like us! – and you want to do your part to keep us afloat. Surely you can take a moment to write us a 5-star App Store review, and ‘Like’ us on Facebook, can’t you? After all, we live or die by your support alone, and if you like this game, and don’t want its creators to starve, alone, in the street, you could mention us to a friend… that’s not so much to ask…”

Nearly every social game is guilty of one or more of these “Please, please, share us with your friends” tactics, and it’s not restricted to Facebook. Show us an iOS game that doesn’t continually ask you for an App Store review, and we’ll show you a development team that forgot something. While you’re at it, ask us if it’s coincidental that every Steam Holiday Sale includes “write a recommendation” as one of its prize-worthy achievements.

Don’t think too poorly of the developers and publishers, though, for trying their hardest to leverage your social network. The personal recommendation still carries more weight than the advertisement for most of us, and as discovery becomes an ever-harder proposition in the crowded marketplace, it’s not just enough to get a few of your friends to talk to you; publishers need all of your friends to talk to you.

As social media continues to supplant traditional media in our attention spans, so too must our mass-media strategies adapt and evolve. In a world where the Internet has given a voice and platform to every single person you know, friends and family have now become analogous to the different channels on your television. Your daily Facebook crawl has taken the place of grabbing the remote and surfing to see what’s on. Furthermore, while we’d never admit this to our friends’ faces, let’s face it… there are channels we like and trust, and channels we almost always just flip past.

Much in the same way that we favor the opinions of certain news outlets, we categorize our friends and their “channels” for trustworthiness and taste. The decisions we apply to television (Bah, those hacks on channel 51 are so biased, and the guys on channel 28 just show fluff pieces. Oh, an interview on channel 12? This I’ve got to see!) have now migrated to social media (Ugh, Jesse posts a message every time he clicks a cow; I’ve just begun to tune him out. Wow, Kate usually hates all social games and works as a developer; if she posts about a game it must be amazing!).

Better Learning through Social Games

This carpet-bombing of coercion is the new version of a broad ad campaign across several TV networks, in an effort to secure as much attention as possible. It’s no longer enough just to get the casual posters to share a link to a game; it’s important to get a wide cross-section of evangelists who can capture an equally wide audience with their recommendations. There are thousands upon thousands of games out there, all hoping to turn into the next FarmVille, and they can’t do it with an audience that isn’t growing.

Until there is a scientific way to codify who the key influencers are in your social sphere, via Klout or otherwise, developers have to assume that every one of us could be the most trusted name in gaming to our friends and relatives – the Leonard Maltins and Roger Eberts of our own private circles, whose opinions drive the purchasing/playing decisions of the world. You are a media empire unto yourself, so you’d better get used to being schmoozed.

Social Media in 2012: You’d Better Start Swimming

In the past few years, so much has changed for social media that little of our quaint old landscape remains at all anymore – at least, not as it once was.

Now it’s spread to encompass much, MUCH more than a few social networks. Social media affects every corner of the media landscape – traditional press outlets just as much as blogs.

Spilling Over

And that’s only a small piece of the social explosion – tech companies, web, mobile and app developers, be forewarned. The new generation of consumers is not nearly as interested in new technologies as the last. Forget confusing, varied user interfaces – there is no learning curve for platforms and programs today’s consumer already knows. Free social services with unlimited content, like for a case-in-point example, YouTube…

Teens today would rather use YouTube for music discovery than apps like Pandora or Spotify – even more than the almighty iTunes itself.

It’s all traced straight back to social media and the implications go on for days… If you don’t understand how teens (and other mainstream consumer demographics) are using social media, then you will have a hard time succeeding in web-based business at all anymore. Why? Because it’s no longer just a matter of reaching – or even engaging – fans in social media.

The whole social industry has forced its way to the top of a virtual landscape that once didn’t exist.

Now What?

Now, not using social media to its full potential is a silly missed opportunity. Not realizing you need help is a leading cause of brand drama. (Okay, that was a made up fact, but probably still true.)

Social media is about reaching your most important audiences with messages that SCREAM genuine, relatable thought leadership.

For some, “doing” social media is obvious. But for others – the ones balancing budgets and doling out dollars – the question is all about measuring results. What metrics and analytics are representative of a successful, data-driven social strategy? Answering that is a mountainous task. There is no one right answer. Social media isn’t just about what you do, it’s about how you do it.

Numbers Game

From the PR agency perspective, we’re entering an exciting (and somewhat scary) new era of measurement. Ours is an esoteric craft with typically intangible – though highly influential – results.

Until now, advertisers had their CPPs and CPMs… Web marketers had their affiliate links and traffic analytics… And then we PR folk came in and guaranteed little to nothing numerical… Awkward.

TriplePoint long ago realized the need for SEO driven websites and blogs. We’ve built a system with more measurability than ever for press release distribution, website referrals, measuring influence and sharing information internally. If you’re wondering what any of that has to do with social media – it’s everything.

Now, we can implement these same strategies for social media – marketing and promoting our clients more effectively, and finally having hard, measurable data and results – proof of pass or fail.

Double Trouble

If the next (ahem, current) generation of online consumers gets their news and multimedia through social networks instead of through traditional media… Well then welcome to comboville, because now (and for the foreseeable future), you have no choice but to “do social” and PR. “Old school” generations aren’t going to stop reading USA Today anytime soon, you know.

For more info on TriplePoint‘s social media and content creation services, please contact pr (at) triplepointpr (dot) com.

Marketing at SXSW: Go Big Or… Don’t?

This was my second year attending Austin’s SXSW Interactive and I’m surprised to say that I was quite blown away with the growth in attendees and content, even from just one-year prior. There was something for everyone: Nike+ court to get your slam-dunk on? Done. Free BBQ Tacos with wet wipes and antacid accompaniments? Easy. A chance to smash guitars with The Office’s Rainn Wilson? Of course!

The “I’m impressed!” neurotransmitters are stimulated to exhaustion and you still keep coming back for more- wanting bigger, better, shinier, free-er things (meanwhile causing increased use of neolexia). No doubt these big flashy exhibits and parties may momentarily grab your attention, but, to be honest, it was the low-budget marketing, random acts of kindness, and the truly personal touches that left the lasting mark for me. Here are a few of the companies that left a positive impression on me without having to throw down lavishly.

  • AT&T: You’re short one important email, or Foursquare badge to be earned, when you notice a blinking red battery…<gasp> and it’s only noon! We’ve all been in this terrifying 21st century situation. Thanks to AT&T this year, you didn’t have to be – the company offered free cell phone charging stations in guarded lockers. Now that’s some bang for your (marketing dollar) buck!
  • Uber: While they already have a rapidly growing and loyal fan club, it wasn’t Uber’s clever SXSW on demand BBQ that got my attention, it was the team’s generosity. As the happening Crosswa.lk house party came to an end, our TriplePoint group had a realization – we are far away from anything, it’s raining cats and dogs, and the place is overflowing with people (aka cab-hunting competition). Just as we were about to lose hope, our newly befriended crew from Uber swooped in like a team of Robin Hoods, giving us a ride back to civilization… and winning my business.
  • ToutApp: Tout pulled the best marketing move of all: a product that is actually useful. While SXSW was the beta-testing ground for all manner of apps focused on sales and networking, Tout’s iPhone app shone because it’s as powerful and ubiquitous as email itself. The company recently did a blog post on how Tout can replace business cards (go green!), but it doesn’t have to. Even with traditional business cards, using Tout can dramatically speed up sending and following up on emails. The service is much more than an iPhone app – even if you don’t have an iOS device, Tout offers tight integration with Gmail, SalesForce, and other email clients and CRMs.
  • Netbase: Ice cream cart and t-shirts proclaiming, “We know what women want” (which apparently is ice cream)… in order to promote their product and panel session the following day. Now they have grabbed the attention of both men and women. For a Ben & Jerry’s sampling, of course I’ll tell you what I want. Good move, Netbase.
  • (Honorable mention, but disqualified due to large Google budget) Schemer: (Which I didn’t realize WAS Google until after-the-fact…very clever), had me remembering their name by giving me a mustache. Computer program connected to a small Polaroid printer and voila! – Shockingly realistic image of me with a ‘stache (probably not unlike what my dad looked like in the 70s). Potentially regretfully attaching below.

All in all, no matter the size of your budget you don’t need to feel overshadowed by the Fortune 100 throwing down the (thousands of) Benjamins… Hire well and be creative and you’ll still come out on top.

 

 

5 Productivity Tools for PR Pros

It’s no secret that today’s PR pro faces substantial challenges. The advent of social networking and the continued proliferation of blogging have proven highly (warning, buzzword!) disruptive to the field, creating countless new influencers in virtually every industry. What’s more, influence is increasingly determined not by the publication one writes for but the ability to share and promote content through social media… thus influencers may “live” on any number of different platforms.

In essence, while an article in the New York Times is almost always valuable, true awareness is more likely to be driven by a critical mass of buzz from specialized, focused blogs (enthusiasts) and linking and discussion via social media.

Tasked with generating this buzz, the onus is on PR to filter through immense amounts of information and decide who to talk to and how. But with new influencers and ways to communicate popping up daily, as well as an unforgiving 24/7 news cycle, this is no simple task. The effective flack must be a lightning bolt of efficiency.

Luckily we no longer have to rely solely on cavernous cups of coffee to give us the edge we need. An ever-expanding internet may bring new challenges, sure, but also tools that allow us to be quicker and smarter than ever. Below are 5 of those tools I love for their ability to help me do more with less time:

Continue reading 5 Productivity Tools for PR Pros

Being Intentional About Your Message

I’m reading through the Hunger Games series right now because, at this point, how could you not? In the ninth chapter of the first book, main character Katniss has just been chosen as a tribute, or contestant, in the annual Hunger Games where members from each district fight to the death. The Games are held each year by the Capitol, the presiding ruling class of Panem, to keep the lower-class citizens in check and assert their power. Wait a minute: is this a metaphor for Corporate America? Is every company competing in their own twisted version of the Hunger Games?

In the book, tributes go through a beauty pageant-like contest before entering the battlefield to win the favor of Capitol sponsors, who can send gifts during the Games to assist in the competition. But as she prepares for her first public speaking appearance, it becomes wildly clear: Katniss Everdeen has a PR problem.

“I’m trying to figure out how we’re going to present you. Are you going to be charming? Aloof? Fierce? So far, you’re shining like a star. You volunteered to save your sister. Cinna made you look unforgettable. You’ve got the top training score. People are intrigued, but no one knows who you are. The impression you make tomorrow will decide exactly what I can get you in terms of sponsors,” says [advisor] Haymitch.

How Katniss positions herself at the beginning will affect how much sponsors will give her throughout the competition. Though she might be technically skilled, people still want an image they can easily connect with. For startups, the same advice applies.

Even though your startup’s product might be amazing, how you position your company can greatly impact the attention you receive from investors, especially if you’re eyeing that grand prize: an exit. To go even further, imagine how much more of an impact you make when your position is pre-meditated and intentional. It means that much more to your company in shaping its identity, and it means a whole lot more to your audience. Are you the “fastest growing startup with a quirky personality” or “the brand that sells a lifestyle of thinking differently?” You might be tempted to go with the flow, figure out messaging when you’ve perfected the product and solidified your business model. Chances are you’ll be so busy you won’t have time to think about it.

It’s best to have the defining characteristics of your company set from the beginning. Instead of allowing the press, users, and influencers to form your corporate identity, create it yourself. Be intentional about creating it and letting people know about it. Remember to be consistent, bring it up in every interview, place it on your website, and make sure it’s included in your elevator pitch. Performing this exercise at an early stage of your startup can help you go a long way when it comes to public perception and identity.

Right before the start of the Hunger Games, Katniss solidifies a strategy with her prep staff: her fighting spirit is her shining feature and sets her apart. Every story she tells in an interview and how she acts in the Games speaks to that particular feature. How do you think she fares in the Games where only one survives? I don’t want to give away the ending but let’s just say… there’s a second book.

South By Super Sad True Love Story By Southwest

In Gary Shteyngart’s novel Super Sad True Love Story (Random House, 2010), the schlubby protagonist clings to his old-world ways, doing his best to resist the overabundance of technology and information that barrages him in a not-too-distant-future version of New York City. He is starkly contrasted by his love interest, a younger woman who has grown up with these perpetual streams of stimulus and embraces them without question. The book tells a cautionary tale of personal connections and human relationships gone awry, replaced almost entirely by digital communication and instant, unlimited access to data. While I’m tempted to shrug off this dystopian future, a startling amount of this tech exists already and is gaining popularity. In this way, Shteyngart’s novel feels uncomfortably akin to nonfiction.

Highlight & Glancee were recently deemed the kings of South By Southwest (SXSW 2012), while peripheral nods were given to their competitors like Banjo & Sonar. These apps show you information about those around you. More specifically, they display location-based Facebook interests and Facebook friends-of-friends of people who are physically near you, in the same bar or on the same street. The impetus to browse search results, judge potential connections and act upon them is up to each individual user, but these apps provide opportunity. For more information, Robert Scoble gives a stellar rundown on The Next Web.

Info and images, social networks and video chat, newsfeeds and live-streaming, and above all the shopping, Shopping, SHOPPING – all of this is beamed to äppärät users in real-time, a userbase that includes basically everyone on Earth, minus the destitute and the elderly. While specifics are never given, the äppärät is described as a futuristic iPhone where a haze of holograms replaces the touchscreen and display real-time information on and around the user. The latest äppärät is a small pebble-like device worn like a trendy necklace, a cell phone immune to the battery woes of today. Nothing in the book is so futuristic that I can’t imagine it becoming commonplace in the next year or two.

With these new apps, the data used for comparing and ranking your nearby peers is pretty mundane: movies and bands you like, your favorite cuisine, perhaps the schools you attended. These are things that any Facebook friend could learn about you, but when this info is automatically sent to strangers in text-message-like pings, it changes from passive to active data. You are broadcasting information about yourself to anyone who has downloaded a free app – I can wait while you go update your Facebook “likes.”

The data being sent around by apps like Highlight is rather innocuous – it’s strictly qualitative stuff. But Super Sad True Love Story takes data-sharing to the extreme, where anyone with an äppärät can see quantitative data like your credit rating, your cholesterol level and even your annual salary. In this novel, not only is privacy dead, it’s been long-forgotten.

Before apps like Highlight can gain widespread adoption, they’ll need a filter system (such as a minimum number of friends in common) to weed out the surge of false-positives. For instance, you’d be more inclined to chat up someone with 6 common Facebook friends than someone with only one third-degree connection. Similarly, you might not shy away from approaching a stranger if you had a very specific interest in common; millions of people like Radiohead, but as a New York City resident, I’d happily chat with another fan of Portland, Oregon’s DJ Copy.

In the not-too-distant-future, speaking to another person… out loud… face to face will be so uncommon that it gives rise to the term “verbal-ing.” In the novel, everyone is surrounded by three-dimensional clouds of information, images, advertisements and videos. Even today, it’s too easy to get sucked in by the distractions of a smartphone and miss the real world around you. But apps like Highlight are not as ominous as they may initially sound.  By encouraging people to socialize and meet new friends, these apps turn a few common interests into the potential for a friendship, as it was in the pre-smartphone era.

For more info, check out a video interview with Shteyngart on the äppärät via TechCrunch.

Organic Twitter Buzz Beats All

  1. Organic vs. non-organic buzz – Celebrities (and ordinary players) create both types of buzz for Temple Run. Non-organically speaking, they simply tweet their score using the in-game prompt. Organically speaking, they go out of their way to create original content.


    Free PR tipAll mobile games should have a social media sharing element integrated in some way because, put simply, people love to brag. Who better to broadcast your skills and high scores to than a horde of Twitter followers? If it’s quick and players don’t have to log out of the game to use it, players will be more likely post a score. Also, if they use the prepared message that’s auto generated, the product’s positioning is conveyed to an audience exactly as intended. This may then in turn lead to more organic conversations down the line and organic buzz gives more tangible, relatable validity.

    Why is organic chatter is the best kind of chatter? Especially among celebrities with a fan following?

    Celebrities use Twitter to inform their fans about everything – what they’re doing, where they’re going, when they’re performing, and most relevant here – what games they’re playing. Often times, they’re playing incredibly popular mobile games, Temple Run not being an exception. Temple Run has made waves with players through its viral features and “just one more run” gameplay and it’s an interesting case study to examine some of the celebrity chatter about it—just try and beat LeBron James or Mary J. Blige’s high score!

    Celebs are starry-eyed when talking about Temple Run, and if you pay close attention, they’re “talking” about the game in two different ways: (1) non-organically reporting their score with the in-game prompt and (2) organically tweeting new content.


    Non-organic (boring ole) buzz

  2. Share
    I got 1,042,734 points while escaping from demon monkeys in Temple Run. Beat that! t.co/eD4FAOsj
    Wed, Feb 01 2012 03:35:07
  3. Share
    I got 7,740 points while escaping from demon monkeys in Temple Run. Beat that! t.co/1XwwxKAk
    Sun, Feb 12 2012 04:37:29
  4. Reporting high scores to fans/followers is made possible with the tweet icon that presents itself after you’ve completed a temple run. The button makes it easy and quick to share your score with friends, which takes no effort as the tweet is auto-generated for the player with their score and a taunt inserted. The reach of a celebrity’s tweet is further extended when fans retweet to their followers, giving the game buzz legs and longevity. The tweet below from NBA star “King”LeBron James had 50 retweets and favorites. In addition, 3 million followers could equal 3 million potential impressions, and they may in turn also go download Temple Run.

  5. Share
    I got 1,032,164 points while escaping from demon monkeys in Temple Run. Beat that! t.co/bRr0HnMx
    Mon, Jan 23 2012 02:26:19
  6. Though this type of social buzz is great, there is better…


    Organic (from the horse’s mouth) buzz


    Conversational chatter also exists among celebrity Temple Run players and it has even longer legs than auto-generated score updates. For example, soccer star Tom Cleverley’s tweet had 50 retweets and 27 favorites, and Wayne Rooney’s tweet had 50 for both forms of feedback.

  7. Share
    Only gone and smashed 12.1 mil on temple run!
    Tue, Feb 28 2012 10:13:46
  8. Share
    4.5 million on temple run. Pogba young @tomclevz23 and welbeck beat that.
    Mon, Feb 06 2012 14:47:05
  9. Share
    Wow just got 12.5 million on temple run @tomclevz23
    Tue, Feb 07 2012 08:54:32
  10. This kind of conversation is pure product promotion without sounding like it. (AKA: PR gold.) It’s actually integrated into the discussion and looks natural, not “in your face” promotional. Not only do celebrities challenge each other’s scores, they vent their frustrations about the game…

  11. Share
    Man I am bad at temple run going to throw this phone at te wall
    Wed, Feb 29 2012 09:20:10
  12. Their love…

  13. Share
    Man I’m seriously addicted to #TempleRun #GameApp
    Mon, Jan 16 2012 02:51:06
  14. And they even use it as a pick up line…

  15. Share
    Hey baby I broke 3 million on temple run wanna make out?
    Fri, Feb 10 2012 18:01:19
  16. Temple Run social buzz isn’t exclusive to Twitter either, check out the Instagram photo above — think you can beat Justin Bieber’s high score?


    Temple Run has made enough of an impact on these celebritiesthat they’ve actually gone out of their way to write original content about it -not just send out the preset tweet. You cantell this content is uniquely/organically from the celebrity because you can see where the tweetsoriginated. When tweets come from the in-app option, it says so. However, the original tweets (shown here) were sent via Blackberry, iPhone, Twitter, etc. Long story short, Temple Run is interesting enough to generate organic buzz among celebrities, and, whatever this is…

  17. Share
    I done messed around and played Temple Run on the toilet and my legs went to sleep. Smh
    Thu, Feb 23 2012 08:16:08
  18. Organic buzz is important,especially when it comes from someone with a large following, but no matter the reach, it gives additional validity to the product you’re promoting without outright promoting it. It’s getting the product name out easily and when you have celebrities tweeting, their posts will most likely have legs, get “favorited” and retweeted many times over, exponentially increasing viral reach.


    Thanks to Storify for making this blog post pop.

    Imangi (Temple Run developer) is a TriplePoint client.

The Practice of Persuasion: Lessons from Mom [INFOGRAPHIC]

It takes a special breed of influence (and persuasion) to inspire others to WANT something (on their own, for themselves) from within.

Public Relations Prequel

One of the first metaphors – and one of the first PR lessons – I remember was at age 12 when my mom explained how and why I needed to “plant the seed” with my dad about getting a puppy. I did…

Mere weeks later, we got a puppy.

“Planting the seed” is more than just a handy, widely-applicable analogy. It is the heart and soul of persuasion and the foundation of great public relations.

When done correctly, it makes everyone a winner.

The thing is – when you feel passionately about something, it’s hard to fathom any approach (to management or persuasion in general) that doesn’t involve stating your case. Why does it matter so much? When you care, it seems like other people should feel naturally compelled to act. It would be crazy not to be as passionate as you.

If your case is truly worthwhile, this is a valid thought process.

“PLANTING THE SEED” IS THE HEART OF PERSUASION AND THE FOUNDATION OF GREAT PR.

Sidenote: If you question whether or not my puppy quest was worthwhile, I urge you to Google “child with puppy” and tell me that’s not the happiest collection of photographs you’ve seen all year.

Be Contagious

Whether it’s convincing your dad to get a puppy or convincing a reporter to write about your tech start-up, effective persuasion involves patience – lots of it. (On top of a compelling argument and the strategy, diplomacy and determination needed to communicate it.)

Chances are, the first time you suggest something, people WON’T be compelled to act. Don’t be discouraged. It doesn’t mean they aren’t listening.

Flattering Imitation

The best kind of influence happens weeks or months later, when your message sinks in and people start “stealing” your ideas as their own. If the end result is what you aimed to accomplish, this is (humbling, but) effective.

And if accomplishing your goal isn’t satisfying enough, take comfort in this – as long as you’ve voiced yourself loudly and clearly enough, it doesn’t go unnoticed that you were the seed planter. It doesn’t take long before people take you very seriously.

Wait, what?

It’s usually not until you’ve successfully influenced someone that you realize a seed was ever planted. In fact, the only main difference between my puppy story and day-to-day PR is that in this case, I was consciously aware of planting the seed.

It’s easy to take process for granted when you’re going through the motions. It’s also easy to get discouraged and feel helpless when you’re at the mercy of someone else. But when you practice persuasion objectively, you start to recognize the many times you can’t strong-arm your way through. Perhaps the world’s longest flowchart would be helpful in illustrating real-world application?

You simply can’t expect others to accept your idea as fact right away every time. And that’s not a bad thing. If you’re thinking three steps ahead of everyone else, then it only makes sense they’ll need some time to catch up. And if you’re not forward thinking, you’re going to have trouble influencing people, approach notwithstanding.

Further Reading

How does a 12-year-old seeking puppy compare to a tech startup CEO trying to get coverage for his company? Check out this step-by-step breakdown of persuasion gone right:

 

 

 

SOPA – PR Poison?

What does the Stop Online Piracy Act (SOPA) mean to you, if you’re in public relations? Nothing good. For a business increasingly dependent on social media, whose arsenal has always relied upon viral, user-shared content, and whose aim is to get everyone talking about their clients, SOPA poses a significant threat.

If it is somehow possible that you have not yet read about SOPA – an unlikely scenario, given that reading this blog makes you an able consumer of online content, and the SOPA debate has dominated the web for the last several weeks – the proposed legislation is available here. Put simply, SOPA would allow for court orders to be issued against websites accused of piracy or other illegal activities, potentially requiring (among other things) that ad networks halt their business with said sites, search engines de-link said sites, payment processors cease accepting payments for said sites, and more. In essence, a site accused of facilitating piracy can immediately lose all access to business-vital functions such as site discovery, content sale, and ad revenue.

Everyone whose livelihood is rooted in the gaming industry can likely agree that piracy is terrible and its practitioners should be punched in the head. Trying to solve the issue with SOPA, however, opens the door to entirely new problems, many of which may disrupt your life as a PR professional (or a company that uses PR to promote itself). Continue reading SOPA – PR Poison?

Can’t Buy Me Klout

A lot of chatter about content creation lately… 

Do you consider content management a key factor for your company’s PR efforts? Or perhaps you’re one of those “the future is all about content” marketing soothsayers?

Hey – wake up! Content creation is present-day PR and it always has been. What’s changed/changing is not that public relations people are writing the news; it’s the rate at which news cycles flow, and what media people use to get their news. It’s rapidly changing, expanding, more immediate and more high-tech than ever.

Content creation isn’t just about the news * in words * anymore; it’s about delivering the * content * people want, which includes photos, videos, audio, graphics, tips, tools and further interactive resources. News is on a beeline for multimedia diversity and PR has to make content that leverages that, to be successful in today’s media landscape.

Companies aren’t reliant solely on traditional press/journalism to make their voice heard anymore… PR can travel through any number of social and direct-to-consumer channels – Facebook, Twitter, Google+ and corporate blogs being just the tip of the iceberg. Now we’ve got Instagram, social games (iOS a la Foursquare and Words with Friends, XBLA, etc.), YouTube, LinkedIn, Flickr, Spotify, Turntable.fm, newsletters and proprietary forums… You get the idea.

But if you want to influence consumers, you have to earn some social R-E-S-P-E-C-T.

Why Klout will inevitably matter once it goes mainstream >>> “Anyone can ‘do’ social media, so which ones can I trust?”

I won’t attempt to distill social media strategy into a blog post, but here are a few takeaways –

  • Know your audience and speak to them – Ask questions and join in the conversation when your network responds.
  • Stay on topic – Don’t abandon your area of expertise because you think your fans are getting bored. That’s probably why they followed you in the first place.
  • Be consistent, not boring (voice/tone) – Be sure to insert some added value of your own too.
  • Be timely – Old news sucks. News travels faster than ever. Take heed.
  • Keep it simple stupid – I refuse to explain this point.
  • SEO – Still a go in social media. #andhashtags

Klout makes R-E-S-P-E-C-T quantifiable, visual, comparable and standard for everyone. You may not understand how it works, or believe in the way Klout approaches metrics (or believe they are accurate, for that matter), but Klout metrics are consistent for everyone and thus a valid corporate and consumer measurement tool.

Tips for Klout are applicable to any good web content creation, or PR in general, once you get right down to it. Using social media as a direct marketing channel ups the ante on what you present. Likewise, Klout’s metrics system magnifies the results (along with other analytics like tracking web traffic, incoming requests, etc.) if you use social media to connect and promote your brand – like any good business does.

It is no longer acceptable not to be interested in Klout, or to say its superfluous. It’s also not sufficient to simply sign up and check your score every few months. The feedback from data is too valuable not to use it.


Social Game Soapbox: Pop-Ups and News Feed Noise

“How many pop-ups is too many pop-ups?” asks the Frisky Mongoose. Shouldn’t there be a more reasonable cap on pop-up notifications, so players can get busy playing (and spending money, for that matter)? Log-in interruptions are particularly bothersome in my opinion, but some games are offering smoother entry these days, so I’ll just assume that’s been noted and move along…

Beyond logging in, when you finally do get to tend to your social game goings-on, it seems like there’s a pop-up every 3-4 clicks. I have hundreds of trees on my farm, and if I want to harvest them all one-by-one, I should be able to without having an annoying pop-up in my face after every 4 trees!

No – I don’t want to send free gifts to my neighbors right now. If I did, I’d click on that enormous Gifts tab staring me in the upper eye. No – I don’t want to check out the new virtual items. If I do, I’ll go to the store.

For games with such simple play mechanics, it just seems downright unreasonable to interrupt the only real “gameplay” you offer. It’s almost like you’re playing a FPS (think Halo or Call of Duty), and the developers randomly throw a pop-up notification during an important battle sequence. Sure, social game pop-ups aren’t going to leave any casualties, but they still disrupt my gameplay experience all the same.

My humble suggestion? Change the gameplay for more experienced players so they don’t have to deal with an entry-level info dump every session. We know already.

Even outside the game – I guess I mistakenly thought the Facebook Games tab reorganization would eliminate news feed notification noise. Nope. Time to revisit the news feed rant…

Have we crossed the line between social and spam yet? Facebook game notices in your news feed are like the new high-tech pocket protector – sure to repel friends at every sighting. I like playing, but not so much that I’m willing to alienate my friends who don’t care that I found free fuel on the farm today. Some people create dummy Facebook accounts to conduct their social gaming (and not to annoy friends), but that’s not even technically allowed in the site’s TOS.

What’s a rule-abiding user to do? I don’t know the answer, but I do hope social game developers can overcome this tightrope before players give up the balancing act and jump off for good. Being a geek is one thing, but being a social network spammer is totally uncool.

This article was originally published on Frisky Mongoose.

Social Game Distractions: PR Advice for a Generation Constantly at Play

It’s soapbox time again over at the ‘Goose – enjoy (and add your 2 cents in the comments below)!

Know why I prefer writing on the weekends? Because all the noise dies down around me – our unrelenting 24/7 news cycle doesn’t stop, but it slows down long enough for a person to clear their head…. During the week, we’re lucky to have time to think about how all the news “pieces” of the day fit into the bigger puzzle – not just in the tech & gaming industry, but anywhere.

Everyday we’re bombarded with new games, new features, new partnerships, milestones and announcements of all shapes and sizes. I’m speaking from experience in 3 crucial game industry roles: PR (public relations), journalist (news editor), and most important for the advice that follows, gaming/tech consumer.

You may be wondering… what makes consumer experience most important when you’re handing out PR advice? Everything. For example, the “corporate stuff” does not matter at all to 95% of consumers. Most people could care less about *who* develops, publishes, promotes or profits from a game, as long as it’s fun, and it’s a good value for their time and money. If you lose sight of that – from any business level, you’ve got an unenviable, uphill battle ahead. That’s not to say corporate announcements don’t have their place, so long as you’re telling consumers what it means for them in the end.

Anyway, speaking of fun –

Back to reasons I like writing on the weekend. It’s easier to pick out the cool, fun, unique stuff (from the weekly news noise) when you’re actually *playing* games and doing things IRL (in real life) that you *enjoy*. The distracting, buzzing news machine is all but silent when you are doing (or writing) something because you want to.

I haven’t logged into FarmVille or Cafe World in weeks. I’ve been busy this summer, traveling too much for any successful harvest schedule. I have been social gaming though – here’s some of what I *have* played lately: Rock Band, The Gig, Wii Sports, LEGO Universe, foursquare, Words with Friends, Bejeweled Blitz, HexaLex, DizzyPad, Pure Hidden, Spot the Difference, Poker, Tennis, Mini-Golf, Bowling, Bean Bag Shuffleboard, Ping Pong, Beer Pong, Name That Tune – well, you get the idea ;) And I’m not alone –

Social and casual games are fighting for the time, attention and money of a generation constantly at play. Everywhere we turn there’s a game-like distraction to pass the time (or sell us something). Why pay when we can get great game experience for free? I imagine that’s a developer’s eternal conundrum, but that’s another topic, another post…

For journalists, it’s getting harder and harder to report anything new in Facebook gaming. I’m tired of pretending to care about new virtual goods. When did microtransactions become the end-all be-all for social games? I realize the freemium model can be somewhat limiting for innovative revenue options, but all these collectibles, gifts, power-ups and digital doo-dads are starting to feel like deja vu all over again.

Ditching the distractions

Pro tips are always common sense once you’ve heard them, so try this on for size: If your pitch is newsworthy, it will write itself. If you are just sending an announcement to try and drum up news or sales during development downtime, you’ll find yourself stretching for a “hook”, and you won’t fool anyone. I’m not being cynical, jaded or bitter, and I know the rest of the world (and industry) is still spinning when you aren’t, but just be patient. Wait for the *right* times and get the *right* stories out there – don’t make your game/name another distraction – make it a hot topic. The biggest news, best promotions, most important business moves, and most unique pitches/campaigns are the easiest and most fulfilling to pull off. More importantly, they generate the best impact and results. In other words, BE news to make news.

(duh)

Here in the social gaming news space, so far, we’ve been pretty darn open to distractions. Everything from new in-game items and UI tweaks, to free gifts and fan bonuses, gets plenty of play in all social game blogrolls (including the ‘Goose)… But as more games come to market, Facebook users are slowing spreading out across a multitude of titles.

Too big for their britches?

If your game isn’t in the top 25 leaderboards (aka, has 7+ million MAUs), or growing like a weed in in the top gainers category, you’ll be hardpressed to get coverage on your new line of virtual goods. (#justbeinghonest) Unless, of course, you’ve partnered with X top brand (a la Zynga – 7/11), will support a well-known charity by donating some significant portion of virtual good sales, or are giving away large sums of cash in an exciting contest, tournament or event… But that all goes back to *being* news to *make* news, in the end.

Even still, the top 25 developers and other social game superstars are starting to find less bang for their buck *because* the increasingly diversified industry has become too big and too busy. It’s simply not possible to cover every individual update, even top titles are becoming a newsfeed distraction for straying users. On the bright side, this diversifying market should eventually yield more loyal players, who play more often and don’t need/want a barrage of third-party news. These loyal fans already know about new items, and want to hear something new – something more. They want to be heard, be connected, be a part – not just the end-user. Give players major real world news that brings them back to your game – they want culture and they want it now!

Your turn – Where do you draw the line between social and casual gaming, and how do you intend to drown out the distractions?

LEGO Universe and HexaLex are TriplePoint clients. This article was originally published on Frisky Mongoose.

Hungry for More Challenge and Chance in Social Games

This weekend over at Frisky Mongoose, I rambled off a lengthy list of reasons why people play social games, and I think its fair to say that Facebook game developers are doing a lot of things right.

Now can they change their click-only interfaces to feed players who are hungry for more?

People will click as many times as they need to make what they want out of a social game. But after all the shopping and buying of virtual items, sending gifts and helping neighbors, harvesting crops, feeding animals, cleaning and decorating… Continue reading Hungry for More Challenge and Chance in Social Games