Social Game Distractions: PR Advice for a Generation Constantly at Play

It’s soapbox time again over at the ‘Goose – enjoy (and add your 2 cents in the comments below)!

Know why I prefer writing on the weekends? Because all the noise dies down around me – our unrelenting 24/7 news cycle doesn’t stop, but it slows down long enough for a person to clear their head…. During the week, we’re lucky to have time to think about how all the news “pieces” of the day fit into the bigger puzzle – not just in the tech & gaming industry, but anywhere.

Everyday we’re bombarded with new games, new features, new partnerships, milestones and announcements of all shapes and sizes. I’m speaking from experience in 3 crucial game industry roles: PR (public relations), journalist (news editor), and most important for the advice that follows, gaming/tech consumer.

You may be wondering… what makes consumer experience most important when you’re handing out PR advice? Everything. For example, the “corporate stuff” does not matter at all to 95% of consumers. Most people could care less about *who* develops, publishes, promotes or profits from a game, as long as it’s fun, and it’s a good value for their time and money. If you lose sight of that – from any business level, you’ve got an unenviable, uphill battle ahead. That’s not to say corporate announcements don’t have their place, so long as you’re telling consumers what it means for them in the end.

Anyway, speaking of fun –

Back to reasons I like writing on the weekend. It’s easier to pick out the cool, fun, unique stuff (from the weekly news noise) when you’re actually *playing* games and doing things IRL (in real life) that you *enjoy*. The distracting, buzzing news machine is all but silent when you are doing (or writing) something because you want to.

I haven’t logged into FarmVille or Cafe World in weeks. I’ve been busy this summer, traveling too much for any successful harvest schedule. I have been social gaming though – here’s some of what I *have* played lately: Rock Band, The Gig, Wii Sports, LEGO Universe, foursquare, Words with Friends, Bejeweled Blitz, HexaLex, DizzyPad, Pure Hidden, Spot the Difference, Poker, Tennis, Mini-Golf, Bowling, Bean Bag Shuffleboard, Ping Pong, Beer Pong, Name That Tune – well, you get the idea ;) And I’m not alone –

Social and casual games are fighting for the time, attention and money of a generation constantly at play. Everywhere we turn there’s a game-like distraction to pass the time (or sell us something). Why pay when we can get great game experience for free? I imagine that’s a developer’s eternal conundrum, but that’s another topic, another post…

For journalists, it’s getting harder and harder to report anything new in Facebook gaming. I’m tired of pretending to care about new virtual goods. When did microtransactions become the end-all be-all for social games? I realize the freemium model can be somewhat limiting for innovative revenue options, but all these collectibles, gifts, power-ups and digital doo-dads are starting to feel like deja vu all over again.

Ditching the distractions

Pro tips are always common sense once you’ve heard them, so try this on for size: If your pitch is newsworthy, it will write itself. If you are just sending an announcement to try and drum up news or sales during development downtime, you’ll find yourself stretching for a “hook”, and you won’t fool anyone. I’m not being cynical, jaded or bitter, and I know the rest of the world (and industry) is still spinning when you aren’t, but just be patient. Wait for the *right* times and get the *right* stories out there – don’t make your game/name another distraction – make it a hot topic. The biggest news, best promotions, most important business moves, and most unique pitches/campaigns are the easiest and most fulfilling to pull off. More importantly, they generate the best impact and results. In other words, BE news to make news.

(duh)

Here in the social gaming news space, so far, we’ve been pretty darn open to distractions. Everything from new in-game items and UI tweaks, to free gifts and fan bonuses, gets plenty of play in all social game blogrolls (including the ‘Goose)… But as more games come to market, Facebook users are slowing spreading out across a multitude of titles.

Too big for their britches?

If your game isn’t in the top 25 leaderboards (aka, has 7+ million MAUs), or growing like a weed in in the top gainers category, you’ll be hardpressed to get coverage on your new line of virtual goods. (#justbeinghonest) Unless, of course, you’ve partnered with X top brand (a la Zynga – 7/11), will support a well-known charity by donating some significant portion of virtual good sales, or are giving away large sums of cash in an exciting contest, tournament or event… But that all goes back to *being* news to *make* news, in the end.

Even still, the top 25 developers and other social game superstars are starting to find less bang for their buck *because* the increasingly diversified industry has become too big and too busy. It’s simply not possible to cover every individual update, even top titles are becoming a newsfeed distraction for straying users. On the bright side, this diversifying market should eventually yield more loyal players, who play more often and don’t need/want a barrage of third-party news. These loyal fans already know about new items, and want to hear something new – something more. They want to be heard, be connected, be a part – not just the end-user. Give players major real world news that brings them back to your game – they want culture and they want it now!

Your turn – Where do you draw the line between social and casual gaming, and how do you intend to drown out the distractions?

LEGO Universe and HexaLex are TriplePoint clients. This article was originally published on Frisky Mongoose.

Talking Games Journalism, Twitter, and Bad PR Moves with IGN’s Jessica Chobot

Continuing our efforts to engage in real discussions with the leading members of the gaming industry and beyond,  TriplePoint recently had the opportunity to chat with IGN’s on-camera host and staff writer, Jessica Chobot.  Since 2005, Jessica has become a key influencer within the gaming community and we were fortunate to talk with Jessica on her quick rise at IGN, social media, and oh yeah, the infamous PSP photo.

TP:  How did you find yourself in your current roles at IGN and Maxim?

JC: How I got my spot here at IGN is a long and intricate story, so I’ll give you the semi-quick version. I was going through a quarter-life crisis and working as a model for quick pocket money and at EB Games for discounts. I had pre-ordered a PSP and the day it was released was the same day I had a photo shoot. On the way to the shoot, I stopped by EB to pick up the PSP, took it with me to the studio and during a break, showed it off to everyone and was screwing around and taking goofy pictures. One ended up being the “PSP lick” picture.

Shortly after getting a copy of the photos, I showed them to a friend who informed me I should send them to Kotaku to see if they’ll post it. I thought, ‘Sure. Why not?’ Sent them over to Brian Crecente and figured that was my fun 15 minutes of fame.

And then, things blew up! Brian IM’ed me and told me how everyone was asking who I was. G4 asked me for an interview on Attack of The Show.  IGN hit me up to be a part of their Babes channel interviews (now called Stars) and I started freelancing for Brian’s personal site and FHM UK.

From there, I hounded daily until they offered me a job freelancing for their IGN Insider section which eventually led me to being hired full time as their main on-camera host for our shows (IGN Strategize and The Daily Fix) and event coverage (E3, GDC, Tokyo Game Show, etc…).

As for my spot with Maxim, that was more of a ‘guest appearance’ type of thing. Nothing permanent.

TP:  You’ve transcended games journalism and have established yourself as a unique brand.  Define the Jessica Chobot brand.

JC: I like to try and think of myself and my brand as the non-shameful female nerd. I say non-shameful because I feel that a lot of women out there are still a little intimidated by tech and gaming or, if they aren’t, are refusing to come out from their boyfriend’s shadow and step into their own limelight. Also, for the ones that are brave enough to stick their necks out, they’re often put into such a competitive position within their gaming/nerd careers; they find themselves attacked from all sides and end up becoming overly agro and defensive. And still another theme is for women to take the easy way out, show some tits and cash in on the nerd trend without offering anything of real substance or talent.

I find nothing wrong with any of these approaches…to a point. That point is usually reached when someone gets involved in the industry without any real passion for it. Or takes whatever shtick their going with and only half-asses it or attempts to be something they aren’t.

My motto: Do whatever you want. But if you’re gonna’ do it, then do it well.

TP:  How have you used social media applications such as Twitter to connect with your fanbase and extend this personal brand?

JC: I use Twitter, Facebook and Modlife to tell people what I’ve got coming up, things I find cool that they might want to check out and sometimes just to shoot the shit. Lately, I’ve been using my Twitter account to sound off on the REAL AWESOME *sarcasm* United States airlines and the TSA. It’s a well-oiled machine and the TSA treats people with SO much respect that it makes me proud to think they’re the first people visitors to our country get to interact with. (Hahahahaha! Oh, I crack myself up sometimes!)

TP:  What is the craziest PR request you have ever been sent?

JC: Honestly, nothing too bad. Wacky PR requests usually get dissolved before they even hit my office inbox.

Typically they revolve around the common denominator stance of: attractive girl in some sort of bikini or sexy get-up or some play off the whole PSP licking thing. I’ve gotten a little irritated by that at times because it just shows a complete lack of creativity. Nowadays though, the PR stuff I see come across my desk is a lot more funny and cool. I’ll admit it; I have no problem showing off a little skin if the concept is good. I just don’t like it when it’s the default and offered up with nothing else.

TP:  What is the best way to pitch you?

JC: Pitch me something that is creative, pushes the boundaries, funny and proves that you have some familiarity with our demographic. Not knowing who our audience is a MAJOR turn off. It just screams volumes about how you don’t care and are making no effort to do your job.

TP:  Any current games you are unbeatable in?

JC: LOL!  No. I’m beatable in everything. I love gaming but I don’t think I’d be defined as a “good gamer” in competitive gaming terms.

TP:  Any last words?

JC: When I go home tonight, I’m going balls deep into some Bioshock 2.