The Brand Benefits of Publisher Conventions – BlizzCon

Conventions and the video game industry go hand-in-hand: there’s the Penny Arcade Expo (PAX), Germany’s Gamescom, Comic-Cons, and more. Other than QuakeCon (and EA Play this year), it’s rare for publishers to host their own consumer-facing “mega event.” Most companies like Capcom, Ubisoft, and Nintendo share the stage and make special reveals during E3 (which is no longer open to the public) and other general gaming events.

Blizzard Entertainment is not like many companies, though as its 10th annual BlizzCon wrapped on November 4-5 celebrating all of the brand’s biggest franchises. Selling out in roughly 10 minutes, it is safe to say this annual convention is one of the most popular in the industry with no signs of slowing down!

Hosting a convention to promote your own properties and celebrate your fan base can be an extremely effective brand marketing strategy — evidenced by Blizzard. Publisher conventions can make fans feel rewarded, important,and valued. It gives attendees a chance to meet the artists and developers behind their favorite games, creating a personal connection that helps strengthen their brand affinity.

In order to understand why publishers should host conventions of their own, TriplePoint takes a look at what makes BlizzCon an impressive marketing tool, unique from other experiences, and what other companies can do to provide that same value. TriplePoint has taken all of this into account and has established five key BlizzCon 2016 brand marketing takeaways:

 

Surprising Announcements / Unique Information Distribution Structure

Each year, BlizzCon is home to new reveals and big surprises surrounding its IPs (World of Warcraft, Starcraft, Diablo, Hearthstone, Heroes of the Storm, and Overwatch). Key highlights from this year’s BlizzCon included the eagerly awaited new Overwatch hero, Sombra, the Overwatch League announcement, Diablo 3’s upcoming Necromancer class, and Hearthstone’s new expansion Gadgetzan, and more. Interestingly enough this year Blizzard chose to separate its product news from esports news, with product on the first day and esports on the following day.

Blizzard’s strategy to lead its announcements with product news is because unlike product, which has more timing flexibility, esports stories need time to develop — tournaments need to be played and winners need to be determined. Having designated days for both types of stories ensures a steady flow of information for the press and consumers. Press will have enough time to cover, news will be easier to digest, and information won’t get lost — they can dominate the news cycle.

 

Watch the Best of the Best Play

Esports are another unique aspect of BlizzCon that is surprisingly not explored by other video game conventions.The best players from around the world gather to BlizzCon to showcase their skills and compete for huge prizes. The convention center is split into several parts where each space is devoted to specific tournaments in Blizzard’s gaming library. Having world championship tournaments during BlizzCon generates tournament results and team interview coverage, fandom, and an overall event spectacle.

 

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Network with Industry Professionals

BlizzCon serves as a mecca, drawing in fans from all over the world and from different backgrounds. Since there is something for everyone, BlizzCon was filled with cosplayers, community managers, artists, press, developers, representatives from other games, tech companies and more. BlizzCon is a dense concentration of video game industry professionals and offers immense opportunity to connect with key industry players.

 

Get Up Close and Personal with Devs and Artists

One of BlizzCon’s greatest strengths is being able to generate a personal connection with fans through intimate events like Signing Areas and Q&A’s. Often times at conventions developers have little time to talk about their games, only showing cutscenes and trailers of games without being able to provide details on other aspects — not the case at BlizzCon. Not only should developers and artists interact with press, but the community itself is just as crucial. Q&A’s set time aside for the community and helps them understand where developers and artists are coming from when designing a game. Blizzard understands this and does it well.

 

Hands-On Experiences

BlizzCon had many demo stations for Blizzard’s key titles, filled with new content yet to be released to the public. This concept is not new for video game conventions, but BlizzCon has the advantage of knowing virtually all consumers will be interested in all demo stations; therefore can optimize and personalize the content for the trade show attendees (vs. a content free-for-all at an event such as PAX). BlizzCon’s demo stations allow players to take their time, experience the new changes implemented into franchises they are deeply invested in, and provide valuable feedback. Sure, companies can host events for press to test a demo, but it’s equally important for the game’s community to experience it. It brings insight from different skill levels and backgrounds as well as tests what works and doesn’t work with its most important stakeholders — the fans.

 

Red Shirt Guy!

BlizzCon is a celebration of not only Blizzard’s video games but also its dedicated community they’ve cultivated for many years. Conventions can serve as an effective marketing tool, providing long-term value and building faith with your audience. In the end, players want games to succeed and to have fun. Personalized trade events such as BlizzCon are a great way to connect and celebrate with the fans.

 

TriplePoints of Interest – Week of April 11

This week in TPOI, Nostalrius, a private legacy server for WoW, shut down to the dismay of its many players. Rust also stirred up a bit of controversy by randomly assigning genders and races to players, but still managed to keep up its outstanding sales numbers. Oh and ESPN has also started investing in drone racing.

Goodbye, Nostalrius

World of Warcraft’s largest private server, Nostalrius, closed on Sunday night after receiving a cease-and-desist order from Blizzard earlier that week. According to Blizzard, private servers violate the company’s terms of use. The popular server, run solely by enthusiastic volunteers, was known for their support of a vanilla version of WoW and boasted over 150,000 active accounts. The forced closure drew a significant amount of backlash from the community and many felt that Blizzard should have supported the nonprofit fan project despite the illegal nature of the server, reports BBC. According to Polygon, in the days leading up to the closure, many players paid tribute to Nostalrius through a pilgrimage march from Orgrimmar to Thunder Bluff, while other fans posted footage of the crowds that gathered for the server’s final moments.

Rust Throws Gender and Race into the Mix

Rust, a multiplayer survival game still in Steam Early Access,has found itself in a strange intersection between controversy and impressive success. The game recently introduced an update that randomly assigned players a race and gender (mixing up the completely white, male character population it had earlier). The change has received both extreme criticism and praise from the community. Developer Garry Newman posted an interesting article on the feedback received after the update in The Guardian. Despite all this, Rust has reported hit 3.5 million in game sales, reports GamesIndustry, heralded as “a paragon of the creative potential of Early Access”.

ESPN Gets Their Drone Racing On

Drone racing is getting serious. ESPN has recently signed a broadcast deal with the International Drone Racing Association. Drone racing features fast-flying drones that navigate through preset courses, while racers don head-mounted displays that show them the view from the drone’s front camera. The network will stream the 2016 Drone Racing Championships on ESPN3, with an hour-long special on ESPN2 and potential other channels. Tech Crunch notes that drone racing may someday get its own vertical, much like ESPN’s efforts with eSports like DotA 2 and League of Legends

Should Gaming News Report on Anders Behring Breivik?

On July 22, 2011, Anders Behrig Breivik killed 77 people in a horrific tragedy in Norway.  Within a day, game-centric journalism sites and blogs began covering stories about the killer because Breivik wrote a 1500 page manifesto that included recommendations on using Call of Duty: Modern Warfare 2 as training for an inevitable war with Islam.  He also discussed using an obsession with World of Warcraft as a cover – saying you couldn’t answer your phone because “you were busy raiding” isn’t likely to invite any questions.  “If you’re planning requires you to travel, say that you are visiting one of your WoW friends,” Breivik writes, “or better yet, a girl from your ‘guild’ (who lives in another country). No further questions will be raised if you present these arguments.”

Violent events have been linked to videogames countless times in the mainstream media, usually to the dismay of gaming journalists.  While some have strong connections, such as Breivik explicitly saying he used Modern Warfare 2 to train, others have much more tenuous connections, like when the Denver Post claimed the Columbine school shooting was caused by parents revoking the shooters’ videogame rights.

Continue reading Should Gaming News Report on Anders Behring Breivik?

Subscription MMO Market Grew 22% in 2008, Free-to-Play Model Continues to Grow [Screen Digest]

Industry analysts Screen Digest announced today that subscription-based massively mulitplayer online games revenue grew by 22% in 2008 and reached consumer spending levels of $1.4 billion in North America and Europe. The premium subscription-based model, often used to generate revenue in “free-to-play” games, showed significant growth of 11%. According to Screen Digest:

  • Consumer spending growth on non-World of Warcraft subscription MMOs grew at a robust 27% in 2008.
  • By 2013, the subscription market will top $2 billion in consumer spending.
  • Much of 2008’s growth has come from games that employ premium subscription models, which rely on freely “distributed, downloaded and accessed games” where “players are encouraged to sign up to a subscription to access premium content”.
  • Consumer spending on premium subscriptions grew by 11% year-on-year, from 35% to 46%.