Marketing at SXSW: Go Big Or… Don’t?

This was my second year attending Austin’s SXSW Interactive and I’m surprised to say that I was quite blown away with the growth in attendees and content, even from just one-year prior. There was something for everyone: Nike+ court to get your slam-dunk on? Done. Free BBQ Tacos with wet wipes and antacid accompaniments? Easy. A chance to smash guitars with The Office’s Rainn Wilson? Of course!

The “I’m impressed!” neurotransmitters are stimulated to exhaustion and you still keep coming back for more- wanting bigger, better, shinier, free-er things (meanwhile causing increased use of neolexia). No doubt these big flashy exhibits and parties may momentarily grab your attention, but, to be honest, it was the low-budget marketing, random acts of kindness, and the truly personal touches that left the lasting mark for me. Here are a few of the companies that left a positive impression on me without having to throw down lavishly.

  • AT&T: You’re short one important email, or Foursquare badge to be earned, when you notice a blinking red battery…<gasp> and it’s only noon! We’ve all been in this terrifying 21st century situation. Thanks to AT&T this year, you didn’t have to be – the company offered free cell phone charging stations in guarded lockers. Now that’s some bang for your (marketing dollar) buck!
  • Uber: While they already have a rapidly growing and loyal fan club, it wasn’t Uber’s clever SXSW on demand BBQ that got my attention, it was the team’s generosity. As the happening Crosswa.lk house party came to an end, our TriplePoint group had a realization – we are far away from anything, it’s raining cats and dogs, and the place is overflowing with people (aka cab-hunting competition). Just as we were about to lose hope, our newly befriended crew from Uber swooped in like a team of Robin Hoods, giving us a ride back to civilization… and winning my business.
  • ToutApp: Tout pulled the best marketing move of all: a product that is actually useful. While SXSW was the beta-testing ground for all manner of apps focused on sales and networking, Tout’s iPhone app shone because it’s as powerful and ubiquitous as email itself. The company recently did a blog post on how Tout can replace business cards (go green!), but it doesn’t have to. Even with traditional business cards, using Tout can dramatically speed up sending and following up on emails. The service is much more than an iPhone app – even if you don’t have an iOS device, Tout offers tight integration with Gmail, SalesForce, and other email clients and CRMs.
  • Netbase: Ice cream cart and t-shirts proclaiming, “We know what women want” (which apparently is ice cream)… in order to promote their product and panel session the following day. Now they have grabbed the attention of both men and women. For a Ben & Jerry’s sampling, of course I’ll tell you what I want. Good move, Netbase.
  • (Honorable mention, but disqualified due to large Google budget) Schemer: (Which I didn’t realize WAS Google until after-the-fact…very clever), had me remembering their name by giving me a mustache. Computer program connected to a small Polaroid printer and voila! – Shockingly realistic image of me with a ‘stache (probably not unlike what my dad looked like in the 70s). Potentially regretfully attaching below.

All in all, no matter the size of your budget you don’t need to feel overshadowed by the Fortune 100 throwing down the (thousands of) Benjamins… Hire well and be creative and you’ll still come out on top.

 

 

You’re the (Nexus) One That I Want: Confessions of an iPhone Lover Gone Astray

To protect the innocent, names have been changed. In this publication, a once-faithful iPhone lover will be referred to with a fictional Twitter name: @madluv4iPhn.

A recent tweet:

@madluv4iPhn Dear iPhone – I’ve met someone new named the Nexus One. I’m strangely attracted to her and need a few days to figure this all out.

I initiated a conversation with @madluv4iPhn to understand his reasons for leaving his iPhone.  The first reason he provided is that the Nexus One serves as a much better telephone than the iPhone. Inconsistent coverage has been a general gripe of the iPhone user population. The Nexus One provides more consistent service with improved sound quality and fewer dropped calls.  To be fair, iPhone’s AT&T service is greatly responsible for the frustrating inconsistency of their calls. Interestingly enough, T Mobile has served the Nexus One very well so far, despite its general criticism for inconsistent coverage.

Another captivating feature is the Nexus One’s ability to sync flawlessly with Google applications. Granted, it is a Google phone, but these applications are seamless in comparison to their counterparts on the iPhone. On the Gmail client, one can even sync contacts with Facebook contacts to include profile pictures and status updates.

Google has realized that, despite anti-texting/talking cell phone laws, people will continue to use their phones on the road. The Nexus One has taken the initiative to create voice command functionalities that make driving while talking or texting a safer endeavor.  The “talk to text” function allows you to dictate text messages and has surprisingly accurate results.  The GPS navigation system can announce the directions aloud while you drive.

In addition to the aforementioned capabilities, the Nexus One’s processing speed is incredibly fast, vastly enhancing the internet browsing experience. The 5.0 megapixel camera, trumps the iPhone’s and is complete with an LED flash. The Nexus One is an unlocked device, allowing you to choose your own provider.

The Nexus One’s multitasking capabilities add another level of convenience for the ever-busy smart phone user.  Any notifications appear in their own section that you can view without interrupting other running applications.  Unlike the iPhone, Pandora can play music in the background amidst other running applications.

When asked what he misses about iPhone, @madluv4iPhn noted the ease of iTunes, the apps, and gaming capacity that the iPhone possesses.  The Nexus One’s media player is ugly compared to iTunes. The iPhone is simply a better gaming device and the App Store offers better apps. The Nexus One has hardly enough space to store games and the Android Market’s 20,000 apps leave something to be desired.

While there are in a bevy of perks that the Nexus One has to offer, the ultimate choice comes down to personal preference. The iPhone is a beautiful, simple device that even children can use with ease. The Nexus One, however, boasts the forefront in smartphone technology.  Admittedly, leaving the iPhone behind was bittersweet for @madluv4iPhn. Even so, the Nexus One is his soulmate.  You just can’t argue with fate.