The Brand Benefits of Publisher Conventions – BlizzCon

Conventions and the video game industry go hand-in-hand: there’s the Penny Arcade Expo (PAX), Germany’s Gamescom, Comic-Cons, and more. Other than QuakeCon (and EA Play this year), it’s rare for publishers to host their own consumer-facing “mega event.” Most companies like Capcom, Ubisoft, and Nintendo share the stage and make special reveals during E3 (which is no longer open to the public) and other general gaming events.

Blizzard Entertainment is not like many companies, though as its 10th annual BlizzCon wrapped on November 4-5 celebrating all of the brand’s biggest franchises. Selling out in roughly 10 minutes, it is safe to say this annual convention is one of the most popular in the industry with no signs of slowing down!

Hosting a convention to promote your own properties and celebrate your fan base can be an extremely effective brand marketing strategy — evidenced by Blizzard. Publisher conventions can make fans feel rewarded, important,and valued. It gives attendees a chance to meet the artists and developers behind their favorite games, creating a personal connection that helps strengthen their brand affinity.

In order to understand why publishers should host conventions of their own, TriplePoint takes a look at what makes BlizzCon an impressive marketing tool, unique from other experiences, and what other companies can do to provide that same value. TriplePoint has taken all of this into account and has established five key BlizzCon 2016 brand marketing takeaways:

 

Surprising Announcements / Unique Information Distribution Structure

Each year, BlizzCon is home to new reveals and big surprises surrounding its IPs (World of Warcraft, Starcraft, Diablo, Hearthstone, Heroes of the Storm, and Overwatch). Key highlights from this year’s BlizzCon included the eagerly awaited new Overwatch hero, Sombra, the Overwatch League announcement, Diablo 3’s upcoming Necromancer class, and Hearthstone’s new expansion Gadgetzan, and more. Interestingly enough this year Blizzard chose to separate its product news from esports news, with product on the first day and esports on the following day.

Blizzard’s strategy to lead its announcements with product news is because unlike product, which has more timing flexibility, esports stories need time to develop — tournaments need to be played and winners need to be determined. Having designated days for both types of stories ensures a steady flow of information for the press and consumers. Press will have enough time to cover, news will be easier to digest, and information won’t get lost — they can dominate the news cycle.

 

Watch the Best of the Best Play

Esports are another unique aspect of BlizzCon that is surprisingly not explored by other video game conventions.The best players from around the world gather to BlizzCon to showcase their skills and compete for huge prizes. The convention center is split into several parts where each space is devoted to specific tournaments in Blizzard’s gaming library. Having world championship tournaments during BlizzCon generates tournament results and team interview coverage, fandom, and an overall event spectacle.

 

Green screen by PhotoBoothless, find out more at http://www.photoboothless.com/

Network with Industry Professionals

BlizzCon serves as a mecca, drawing in fans from all over the world and from different backgrounds. Since there is something for everyone, BlizzCon was filled with cosplayers, community managers, artists, press, developers, representatives from other games, tech companies and more. BlizzCon is a dense concentration of video game industry professionals and offers immense opportunity to connect with key industry players.

 

Get Up Close and Personal with Devs and Artists

One of BlizzCon’s greatest strengths is being able to generate a personal connection with fans through intimate events like Signing Areas and Q&A’s. Often times at conventions developers have little time to talk about their games, only showing cutscenes and trailers of games without being able to provide details on other aspects — not the case at BlizzCon. Not only should developers and artists interact with press, but the community itself is just as crucial. Q&A’s set time aside for the community and helps them understand where developers and artists are coming from when designing a game. Blizzard understands this and does it well.

 

Hands-On Experiences

BlizzCon had many demo stations for Blizzard’s key titles, filled with new content yet to be released to the public. This concept is not new for video game conventions, but BlizzCon has the advantage of knowing virtually all consumers will be interested in all demo stations; therefore can optimize and personalize the content for the trade show attendees (vs. a content free-for-all at an event such as PAX). BlizzCon’s demo stations allow players to take their time, experience the new changes implemented into franchises they are deeply invested in, and provide valuable feedback. Sure, companies can host events for press to test a demo, but it’s equally important for the game’s community to experience it. It brings insight from different skill levels and backgrounds as well as tests what works and doesn’t work with its most important stakeholders — the fans.

 

Red Shirt Guy!

BlizzCon is a celebration of not only Blizzard’s video games but also its dedicated community they’ve cultivated for many years. Conventions can serve as an effective marketing tool, providing long-term value and building faith with your audience. In the end, players want games to succeed and to have fun. Personalized trade events such as BlizzCon are a great way to connect and celebrate with the fans.

 

How to Leverage Content Marketing for PR

Developing a consistent and useful content campaign is time-consuming, but it’s a non-negotiable for today’s marketers that want to amp up search results and engage potential customers with thoughtful blogs, webinars and whitepapers.

To make the most of this hard work, marketers can “double-dip” by leveraging the content development process for another element of the marketing mix: PR.  Continue reading How to Leverage Content Marketing for PR

Personal Branding: Picking a Twitter Name

The first online pseudonym I ever took for myself was “FreeK.” Yes, with the capital K at the end, and everything. My thin justification for that ‘edgy’ spelling was that if you wanted to, you could pronounce it “free-kay” like someone saying “freaky” with an accent. Don’t judge me too harshly; it was 1993, and I was 13 years old. Having discovered that Internet Relay Chat (IRC) was a magical technology where geographically disparate strangers could speak with relative anonymity, I was tasked with picking a username — much in the same way that the modern Internet denizen must select their Twitter handle. 13-year-old me had fewer concerns about the lasting impact of his nom de pépier, but admittedly that didn’t stop 30-year-old me from still being a smartass about it.

PR professionals are trusted to be caretakers of incredibly valuable brands. When we interact on behalf of a client, it’s understood that what we say and do reflects back on that client – for all intents and purposes, our words are coming out of their mouths, so we need to act responsibly. Just as often, though, we’re simply interacting as ourselves, whether it’s to swap jokes with industry contemporaries, share interesting news, or simply shout our fascinating thoughts into the ether. I’m speaking, of course, about Twitter, that marvelous social media equalizer that gives each of us the same 140 characters to act as cleverly or callously as we please.

The basics of how to behave on one’s personal Twitter account should, by now, be common knowledge in the professional world (even if one still sees occasional evidence that they’re not). I am not here to harangue anyone about the blurred lines between personal and professional personas; anybody in PR ought to understand that you need to be professional in both — especially in an industry driven by public interaction and relationships — maintaining one’s own brand takes just as much care as a client’s. My point of curiosity, instead, is this: if our online profiles are our brands, how do we come by our branding? In short, why do we pick the Twitter names that we do?

Based on my own anecdotal research, roughly 95% of us go the simple route, picking a handle that is directly derived from our real names. It’s a basic concept, of course — if we’re to establish ourselves as thought leaders, social butterflies, and other highly visible personalities, naturally we want our names out there, attached to our thoughts, standing behind our two cents whenever we chip them in. As with the rest of the world, including the likes of @tim_cook, @andersoncooper, and even @barackobama, most of my colleagues, contemporaries, and clients have Twitter handles that are simply their names (underscores or abbreviations notwithstanding). Simple, straightforward, memorable, and no explanation needed.

There are plenty of reasons not to go this route. Frequently, this is simply because one’s real-name handle is already taken. The Internet is a crowded place, and few want the stigma of imitation or “being late to the party” associated with a username like “@BobJones2.” Whatever the reason, however, picking a non-given name reflects a much more personal and conscious decision, much more in line with a brand. You’ve got just 15 characters to encapsulate some facet of yourself — so what will you pick? A favorite literary character? A frequent hobby? What is the element of your character that is so dominant that you have chosen to name yourself after it?

After doing a bit of digging, I discovered that, like myself, most of my colleagues with non-tradtional Twitter names (i.e. not their actual names) have a personal story behind their choices, typically one rooted in old real-world nicknames: names their friends and family gave them in school, or frequent pun-based alterations of their names that others have made. Branding by focus group, if you will. Like any brand, however, the double-edged sword is that once a brand becomes recognizable, you’re more or less compelled to keep using it.

My current Twitter name isn’t anything explicitly profane or offensive; I don’t profess a love of illegal drugs or antisocial behavior. It’s nothing bad, per se, but it’s questionable from a maturity standpoint. It’s irreverent at best, and that’s how I like to hope it’s interpreted — but, like so many others’, it’s “mine” now, and it’s been around long enough that several friends would blink if I were to drop it.

Could I rebrand myself if I needed to? Almost certainly. But the tongue-in-cheek nature of my brand is one I try to support with wry messaging, and I find it makes a more memorable first impression than a simple @MyName selection. Besides, I’ve checked on the Twitter names with my actual name on them, and there’s at least 7 of them. So far, I’m the only one using my particular Twitternym, so I’ve got that market segment locked up.

If you liked this post, you can follow me on Twitter (just not at @JesseHenning ’cause that’s not me).

The Six Principles of Influence, and How to Use Them: Part 1


Back in the end of June, I had the opportunity to attend a massive marketing event in Atlanta. Titled “Conversion and Compliance 3.0,” the event was held over two days, bringing in a range of speakers who covered a number of different marketing and communication topics.

One such speaker was Dr. Robert Cialdini, who is internationally known for his best-selling book, Influence: The Psychology of Persuasion. In it, Cialdini breaks down what he describes as the six core principles of influence. They include Scarcity, Authority, Consensus, Reciprocity, Commitment/Consistency and Liking/Social Proof.

All of these principles are incredibly powerful and can be utilized in many different daily environments. This post delves into the first three, giving an in-depth look at what each principle is and how they can be used.

1. Scarcity

Scarcity is based around the idea that we want more of something the less there is of it. Scarcity can apply to physical items, such as a popular menu item that is being discontinued, or an offer that is only available for a limited time. Think back to every infomercial you have ever seen on TV, “order in the next 20 minutes and receive double the offer for no extra cost!” This is scarcity in action: if you don’t act soon you’ll be stuck with only one of the thing that you don’t really need, and thus your life will be worse.

Applying Scarcity to your life can be done best in relation to time. Your time is finite, and thus incredibly valuable. However, if you are always giving it out to people, they will not respect it and you will be worse off for it. If your time is scarce, people will value the interactions they have with you even more because they will subconsciously know that those interactions are not something they have whenever they please. A few months back, Apple CEO Tim Cook took part in a charity auction for a coffee meeting with him. The initial offering valued his time at $50,000, but the auction ended up closing for $610,000. How could one person’s time ever be worth that much? Scarcity.

2. Authority

Authority is important for people because authority builds credibility and trust. If you’ve ever had someone break into your car or steal something from your home, you call the police because they are the “authorities,” someone who you can trust to help with your problem and help you obtain a desired solution, whether that is getting the stolen goods back or finding the perpetrators.

Authority extends far beyond law enforcement, and can be seen in many different business settings. Think of Best Buy, who has brilliantly branded their computer tech and service department as the “Geek Squad.” When everyday people don’t know what is wrong with their computers, they go to the Geek Squad because they have a link to geeks being an authority in fixing all things technical.

You may be an authority figure in a given field; however you must tread carefully when peddling your wares. Telling others you run the hottest new startup in Silicon Valley will not showcase you as an authority figure, but instead will make others look at you with disdain as someone who is pompous and egotistical. What is better is to have others validate your authority for you. If I tell someone that my friend John is an incredibly smart guy who runs Silicon Valley’s hottest startup, this will seem much for credible to the listener. Whether or not this is true doesn’t necessarily matter; subconsciously, my building up John’s company is perceived as true, because it is coming from a second party who the person knows and who seems to have no reason to lie.

With Authority comes great power, so it is important to not abuse the power given to you by authority.

3. Consensus

Consensus refers to the idea that people look to others around them, who are like them, to see what they should be doing in a given situation. This is ingrained biologically from our hunter-gatherer times, where if one member of a given community didn’t follow the pack and acted differently from others (whether in hunting, traveling, or mating) they were not as likely to survive. In a behavioral sense, consensus makes it easier to fit into an unfamiliar situation. If you’ve never been to an opera, you’re going to look at other members of the audience for cues when to clap, when to stand, and when to stay quiet, because it is easier for you to follow the crowd rather than test out new behaviors on your own.

A big part of consensus also revolves around relating to others: if we have like behavior or find something in common with another person we are more open and receptive to them and are more likely to find them friendly.

Where this applies in an influence sense is that consensus can be used to elicit specific behaviors from those you interact with. As a Doctor, you could use consensus to help guide people towards particular procedures that are beneficial but which the patients may be hesitant about: “Most patients who are like you with X ailment choose to go through with this procedure, and most of them have a quick and easy recovery.” In this case, the patient is more likely to be convinced to have the surgery because others like them have done it before. This is consensus in action.

Ready for more? Check out The Six Principle of Influence, and How to Use Them: Part 2.

8 PR Tips for Kickstarter Projects

Over the past year, we’ve been hearing from developers who want PR support not for the launch of their game, but for their Kickstarter projects. Promoting a Kickstarter project bears some similarity to a traditional product PR campaign; however, there are some major differences that will influence the way you approach a PR effort. Like any game, product, or service, it must be of high quality and there must be a demand for it in order for PR to be effective. If you’ve got that covered, then the next step is getting the word out in the right way; here are some tips and best practices we’ve learned through experience and observation.

1) Ask Not for Money

A common complaint we’ve heard from members of the press is that writing about Kickstarter projects puts them in an awkward position, or worse, a conflict of interests. The reporter’s job is to inform their readers, not to help a struggling artist raise money. If one goal accomplishes the other, so be it, but in your outreach to press, you must avoid asking for help or assistance in reaching your fundraising goal. Your objective should be to show and tell about the amazing game you’re developing, not to put the pressure you feel to reach a fundraising goal on other people.

2) Early Access for Media

One of the greatest advantages any game developer has in terms of PR is being new and unannounced. Once you’re live on Kickstarter, you’re not quite as new anymore. So treat your Kickstarter launch as a proper launch and offer a select handful of press some early access to the info, assets, and/or game preview you plan to share when your Kickstarter goes live.

3) Target Wisely

Some journalists have tweeted or written about “Kickstarter fatigue” and not wanting to hear about or write about any more Kickstarters. Avoid these people. Before you contact someone, read their work to make sure they are interested in the type of game you’re making, and that they’ve shown interest in promising Kickstarter projects before.

4) Update Often

We’ve seen a direct correlation between Kickstarter project updates, and the flow of donations, so keep your community informed with lively and regular updates and your chances of success and building a fanbase will increase. You should prepare a schedule of updates before you go live so you can drip-feed them over the course of the campaign. Hasty or hollow updates can actually deter backers.

5) Tap into Nostalgia or Unmet Demand

The projects that fare the best on Kickstarter, for the most part, all have something in common. Some tap into a nostalgia we all have for a long-forgotten game franchise or defunct IP from our childhoods and the collective desire to bring it back. Some play into a sense of unmet demand for a game or product that people clearly want to have but no big company has yet devoted the resources to produce. Others instill a sense of confidence in their backers because the team behind it has an incredible pedigree and a track record of success. Most successful games on Kickstarter will tick one of these three boxes. Note that the successful “nostalgia” projects typically also offer something new and innovative, not just a revival of something old.

6) Get Ready Before Launch

You need to have a working game to show before you launch the Kickstarter. Don’t let Kickstarter be the debut of your concept — you should have a working prototype or more. John Rhee, an indie developer who recently ran a successful Kickstarter for his game Liege, wisely advised, “Your development progress should be inverse to your studio pedigree. Only established studios can expect to get funded off a concept. If you don’t have recognizable IPs under your belt, you’ll need to be well into development and have a lot to show.”

7) Time Your Project Deliberately

Think carefully about the launch, middle and end of your project. Be ready to wow people at launch, but sustain the flow of info and updates over the course of the campaign. Prepare for the “middle dip”, knowing support for projects tends to slump around the halfway mark. Know where your final 48, 24 and 8 hours will land. Like any other online business, purchases tend to increase on Sunday evenings. You’d be wise to end your campaign near standard paydays, when people have more disposable income handy. Likewise, avoid launching during major holidays, particularly shopping holidays like Christmas or Thanksgiving (Black Friday).

8) Leverage Kickstarter for PR

Use Kickstarter as the powerful marketing tool it can be. Around 50% of your backers will originate from within Kickstarter, as opposed to referrals from external sites. Pay close attention to your project blurb and how it appears on Kickstarter and in search results. Also, look for opportunities to cross-promote your project with other Kickstarter projects. Many successful Kickstarters got a huge bump in backers from working with fellow projects in similar genres. You’re reaching an ideal demographic of existing backers who’ve already linked their accounts to Kickstarter and have shown interest in similar projects.

Just like the App Store, Kickstarter is a crowded marketplace full of many different products for sale. Both marketplaces share a common problem: discovery. It’s hard for users to find the content they want, and the platform owners struggle to surface the right content for the right people. Until this problem is solved, you must take it upon yourself to promote your Kickstarter and use PR to your advantage. Follow these tips and you will improve your chances of success on Kickstarter.

 

PR Tips for App Developers

Which icon stands out in this sea of apps?

The secret to a successful app is a combination of factors, some of which you can control, others you can’t. In order to do well in the oversaturated app marketplace it’s essential to put yourself in the best possible position for success. App success starts with a great idea, it hinges on execution during development, and it is largely influenced by PR, marketing, timing, and luck.

Of those factors, PR is one that you can control. PR for apps is about how you present the product to the public, garner media coverage, and build users and awareness through proactive outreach. Here are 5 tips to help your PR effort.

Continue reading PR Tips for App Developers

A Visitor’s Guide to Silicon Alley

TriplePoint New York is often asked about life in Silicon Alley. We get questions such as “what companies do we need to meet, what co-working spaces do we need to check out,” and more from our colleagues and contemporaries on the West Coast.

While there are numerous growing technology companies with offices in the “Alley,” including Tumblr, Bonobos, AppNexus, Birchbox, Boxee, Learnvest and more, there are also many favorite communal spots of the NY tech community. At these staples, you’ll find everyone from founders to VC’s to hackers plotting their next product feature or closing a funding round.

Here are some of the most popular destinations, complete with insider tips from TriplePoint and various tech influencers.

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Thanks to @Mashable, @Birchbox, @FredWilson, @Naveen, @NihalMehta, @Benpopper, @Digital_sweet, @CBM, @LonisTweets, @Daveambrose, @Bonobos and all the tipsters within. Here’s our full list:

Ace Hotel Lobby (29th and Broadway):Get there early if you need seating for more than yourself. Make sure to grab coffee from Stumptown and if you have time, have breakfast at the Breslin.

Shake Shack (23rd and Madison): SF has In-N-Out, but we’ve got the shack. Give me a Double Shack Burger with a black & white shake in Madison Square Park over In-N-Out’s loud fast food environment any day of the week.

Birreria, at Eataly (23rd and Fifth): Situated atop Eataly with a retractable roof, Birreria is enjoyable year-round, but unbeatable when the weather is nice. The Shiitake mushrooms is one of the best dishes in the entire city.

General Assembly (20th and Broadway): What sets GA apart from the rest of the coworking spaces is its robust education program. If you don’t take a class, you’re missing out.

Tarallucci E Vino (18th and Fifth): Tucked around the corner from General Assembly, this Italian cafe is a regular on the tech breakfast and lunch circuit. You can’t go wrong with a croissant or the custard cream doughnut.

Grey Dog Cafe (11th and University): South of Union Square and only a few steps away from Dogpatch Labs, Grey Dog is often packed with various techies. Get the “Grey Dog’s Breakfast,” and thank me later.

Marketing at SXSW: Go Big Or… Don’t?

This was my second year attending Austin’s SXSW Interactive and I’m surprised to say that I was quite blown away with the growth in attendees and content, even from just one-year prior. There was something for everyone: Nike+ court to get your slam-dunk on? Done. Free BBQ Tacos with wet wipes and antacid accompaniments? Easy. A chance to smash guitars with The Office’s Rainn Wilson? Of course!

The “I’m impressed!” neurotransmitters are stimulated to exhaustion and you still keep coming back for more- wanting bigger, better, shinier, free-er things (meanwhile causing increased use of neolexia). No doubt these big flashy exhibits and parties may momentarily grab your attention, but, to be honest, it was the low-budget marketing, random acts of kindness, and the truly personal touches that left the lasting mark for me. Here are a few of the companies that left a positive impression on me without having to throw down lavishly.

  • AT&T: You’re short one important email, or Foursquare badge to be earned, when you notice a blinking red battery…<gasp> and it’s only noon! We’ve all been in this terrifying 21st century situation. Thanks to AT&T this year, you didn’t have to be – the company offered free cell phone charging stations in guarded lockers. Now that’s some bang for your (marketing dollar) buck!
  • Uber: While they already have a rapidly growing and loyal fan club, it wasn’t Uber’s clever SXSW on demand BBQ that got my attention, it was the team’s generosity. As the happening Crosswa.lk house party came to an end, our TriplePoint group had a realization – we are far away from anything, it’s raining cats and dogs, and the place is overflowing with people (aka cab-hunting competition). Just as we were about to lose hope, our newly befriended crew from Uber swooped in like a team of Robin Hoods, giving us a ride back to civilization… and winning my business.
  • ToutApp: Tout pulled the best marketing move of all: a product that is actually useful. While SXSW was the beta-testing ground for all manner of apps focused on sales and networking, Tout’s iPhone app shone because it’s as powerful and ubiquitous as email itself. The company recently did a blog post on how Tout can replace business cards (go green!), but it doesn’t have to. Even with traditional business cards, using Tout can dramatically speed up sending and following up on emails. The service is much more than an iPhone app – even if you don’t have an iOS device, Tout offers tight integration with Gmail, SalesForce, and other email clients and CRMs.
  • Netbase: Ice cream cart and t-shirts proclaiming, “We know what women want” (which apparently is ice cream)… in order to promote their product and panel session the following day. Now they have grabbed the attention of both men and women. For a Ben & Jerry’s sampling, of course I’ll tell you what I want. Good move, Netbase.
  • (Honorable mention, but disqualified due to large Google budget) Schemer: (Which I didn’t realize WAS Google until after-the-fact…very clever), had me remembering their name by giving me a mustache. Computer program connected to a small Polaroid printer and voila! – Shockingly realistic image of me with a ‘stache (probably not unlike what my dad looked like in the 70s). Potentially regretfully attaching below.

All in all, no matter the size of your budget you don’t need to feel overshadowed by the Fortune 100 throwing down the (thousands of) Benjamins… Hire well and be creative and you’ll still come out on top.

 

 

5 Productivity Tools for PR Pros

It’s no secret that today’s PR pro faces substantial challenges. The advent of social networking and the continued proliferation of blogging have proven highly (warning, buzzword!) disruptive to the field, creating countless new influencers in virtually every industry. What’s more, influence is increasingly determined not by the publication one writes for but the ability to share and promote content through social media… thus influencers may “live” on any number of different platforms.

In essence, while an article in the New York Times is almost always valuable, true awareness is more likely to be driven by a critical mass of buzz from specialized, focused blogs (enthusiasts) and linking and discussion via social media.

Tasked with generating this buzz, the onus is on PR to filter through immense amounts of information and decide who to talk to and how. But with new influencers and ways to communicate popping up daily, as well as an unforgiving 24/7 news cycle, this is no simple task. The effective flack must be a lightning bolt of efficiency.

Luckily we no longer have to rely solely on cavernous cups of coffee to give us the edge we need. An ever-expanding internet may bring new challenges, sure, but also tools that allow us to be quicker and smarter than ever. Below are 5 of those tools I love for their ability to help me do more with less time:

Continue reading 5 Productivity Tools for PR Pros

South By Super Sad True Love Story By Southwest

In Gary Shteyngart’s novel Super Sad True Love Story (Random House, 2010), the schlubby protagonist clings to his old-world ways, doing his best to resist the overabundance of technology and information that barrages him in a not-too-distant-future version of New York City. He is starkly contrasted by his love interest, a younger woman who has grown up with these perpetual streams of stimulus and embraces them without question. The book tells a cautionary tale of personal connections and human relationships gone awry, replaced almost entirely by digital communication and instant, unlimited access to data. While I’m tempted to shrug off this dystopian future, a startling amount of this tech exists already and is gaining popularity. In this way, Shteyngart’s novel feels uncomfortably akin to nonfiction.

Highlight & Glancee were recently deemed the kings of South By Southwest (SXSW 2012), while peripheral nods were given to their competitors like Banjo & Sonar. These apps show you information about those around you. More specifically, they display location-based Facebook interests and Facebook friends-of-friends of people who are physically near you, in the same bar or on the same street. The impetus to browse search results, judge potential connections and act upon them is up to each individual user, but these apps provide opportunity. For more information, Robert Scoble gives a stellar rundown on The Next Web.

Info and images, social networks and video chat, newsfeeds and live-streaming, and above all the shopping, Shopping, SHOPPING – all of this is beamed to äppärät users in real-time, a userbase that includes basically everyone on Earth, minus the destitute and the elderly. While specifics are never given, the äppärät is described as a futuristic iPhone where a haze of holograms replaces the touchscreen and display real-time information on and around the user. The latest äppärät is a small pebble-like device worn like a trendy necklace, a cell phone immune to the battery woes of today. Nothing in the book is so futuristic that I can’t imagine it becoming commonplace in the next year or two.

With these new apps, the data used for comparing and ranking your nearby peers is pretty mundane: movies and bands you like, your favorite cuisine, perhaps the schools you attended. These are things that any Facebook friend could learn about you, but when this info is automatically sent to strangers in text-message-like pings, it changes from passive to active data. You are broadcasting information about yourself to anyone who has downloaded a free app – I can wait while you go update your Facebook “likes.”

The data being sent around by apps like Highlight is rather innocuous – it’s strictly qualitative stuff. But Super Sad True Love Story takes data-sharing to the extreme, where anyone with an äppärät can see quantitative data like your credit rating, your cholesterol level and even your annual salary. In this novel, not only is privacy dead, it’s been long-forgotten.

Before apps like Highlight can gain widespread adoption, they’ll need a filter system (such as a minimum number of friends in common) to weed out the surge of false-positives. For instance, you’d be more inclined to chat up someone with 6 common Facebook friends than someone with only one third-degree connection. Similarly, you might not shy away from approaching a stranger if you had a very specific interest in common; millions of people like Radiohead, but as a New York City resident, I’d happily chat with another fan of Portland, Oregon’s DJ Copy.

In the not-too-distant-future, speaking to another person… out loud… face to face will be so uncommon that it gives rise to the term “verbal-ing.” In the novel, everyone is surrounded by three-dimensional clouds of information, images, advertisements and videos. Even today, it’s too easy to get sucked in by the distractions of a smartphone and miss the real world around you. But apps like Highlight are not as ominous as they may initially sound.  By encouraging people to socialize and meet new friends, these apps turn a few common interests into the potential for a friendship, as it was in the pre-smartphone era.

For more info, check out a video interview with Shteyngart on the äppärät via TechCrunch.

Organic Twitter Buzz Beats All

  1. Organic vs. non-organic buzz – Celebrities (and ordinary players) create both types of buzz for Temple Run. Non-organically speaking, they simply tweet their score using the in-game prompt. Organically speaking, they go out of their way to create original content.


    Free PR tipAll mobile games should have a social media sharing element integrated in some way because, put simply, people love to brag. Who better to broadcast your skills and high scores to than a horde of Twitter followers? If it’s quick and players don’t have to log out of the game to use it, players will be more likely post a score. Also, if they use the prepared message that’s auto generated, the product’s positioning is conveyed to an audience exactly as intended. This may then in turn lead to more organic conversations down the line and organic buzz gives more tangible, relatable validity.

    Why is organic chatter is the best kind of chatter? Especially among celebrities with a fan following?

    Celebrities use Twitter to inform their fans about everything – what they’re doing, where they’re going, when they’re performing, and most relevant here – what games they’re playing. Often times, they’re playing incredibly popular mobile games, Temple Run not being an exception. Temple Run has made waves with players through its viral features and “just one more run” gameplay and it’s an interesting case study to examine some of the celebrity chatter about it—just try and beat LeBron James or Mary J. Blige’s high score!

    Celebs are starry-eyed when talking about Temple Run, and if you pay close attention, they’re “talking” about the game in two different ways: (1) non-organically reporting their score with the in-game prompt and (2) organically tweeting new content.


    Non-organic (boring ole) buzz

  2. Share
    I got 1,042,734 points while escaping from demon monkeys in Temple Run. Beat that! t.co/eD4FAOsj
    Wed, Feb 01 2012 03:35:07
  3. Share
    I got 7,740 points while escaping from demon monkeys in Temple Run. Beat that! t.co/1XwwxKAk
    Sun, Feb 12 2012 04:37:29
  4. Reporting high scores to fans/followers is made possible with the tweet icon that presents itself after you’ve completed a temple run. The button makes it easy and quick to share your score with friends, which takes no effort as the tweet is auto-generated for the player with their score and a taunt inserted. The reach of a celebrity’s tweet is further extended when fans retweet to their followers, giving the game buzz legs and longevity. The tweet below from NBA star “King”LeBron James had 50 retweets and favorites. In addition, 3 million followers could equal 3 million potential impressions, and they may in turn also go download Temple Run.

  5. Share
    I got 1,032,164 points while escaping from demon monkeys in Temple Run. Beat that! t.co/bRr0HnMx
    Mon, Jan 23 2012 02:26:19
  6. Though this type of social buzz is great, there is better…


    Organic (from the horse’s mouth) buzz


    Conversational chatter also exists among celebrity Temple Run players and it has even longer legs than auto-generated score updates. For example, soccer star Tom Cleverley’s tweet had 50 retweets and 27 favorites, and Wayne Rooney’s tweet had 50 for both forms of feedback.

  7. Share
    Only gone and smashed 12.1 mil on temple run!
    Tue, Feb 28 2012 10:13:46
  8. Share
    4.5 million on temple run. Pogba young @tomclevz23 and welbeck beat that.
    Mon, Feb 06 2012 14:47:05
  9. Share
    Wow just got 12.5 million on temple run @tomclevz23
    Tue, Feb 07 2012 08:54:32
  10. This kind of conversation is pure product promotion without sounding like it. (AKA: PR gold.) It’s actually integrated into the discussion and looks natural, not “in your face” promotional. Not only do celebrities challenge each other’s scores, they vent their frustrations about the game…

  11. Share
    Man I am bad at temple run going to throw this phone at te wall
    Wed, Feb 29 2012 09:20:10
  12. Their love…

  13. Share
    Man I’m seriously addicted to #TempleRun #GameApp
    Mon, Jan 16 2012 02:51:06
  14. And they even use it as a pick up line…

  15. Share
    Hey baby I broke 3 million on temple run wanna make out?
    Fri, Feb 10 2012 18:01:19
  16. Temple Run social buzz isn’t exclusive to Twitter either, check out the Instagram photo above — think you can beat Justin Bieber’s high score?


    Temple Run has made enough of an impact on these celebritiesthat they’ve actually gone out of their way to write original content about it -not just send out the preset tweet. You cantell this content is uniquely/organically from the celebrity because you can see where the tweetsoriginated. When tweets come from the in-app option, it says so. However, the original tweets (shown here) were sent via Blackberry, iPhone, Twitter, etc. Long story short, Temple Run is interesting enough to generate organic buzz among celebrities, and, whatever this is…

  17. Share
    I done messed around and played Temple Run on the toilet and my legs went to sleep. Smh
    Thu, Feb 23 2012 08:16:08
  18. Organic buzz is important,especially when it comes from someone with a large following, but no matter the reach, it gives additional validity to the product you’re promoting without outright promoting it. It’s getting the product name out easily and when you have celebrities tweeting, their posts will most likely have legs, get “favorited” and retweeted many times over, exponentially increasing viral reach.


    Thanks to Storify for making this blog post pop.

    Imangi (Temple Run developer) is a TriplePoint client.

TriplePoint Newsroom: Press Releases for the People

Wait just a darn minute. Did I just use “press” and “people” in the same headline? Yes, yes I did.

That’s because TriplePoint is made up of people. Actual people! Sure, we do PR, but that doesn’t make us any less human. Just like reporting on news doesn’t make reporters any less human.

So one day, we all got together and thought, “hey! What if TriplePoint had a client press release service that actually catered to press?” And then we laughed, because that was an impossible dream.

OR WAS IT?

http://pressreleases.triplepointpr.com/subscribe/

Look, I don’t know that we’re changing the world with this new Newsroom, but I know that it will make things easier for people who have been using VerticalWire.com. They say email is dying, but not for PR and press people. And no, I won’t quit calling flacks and hacks people, because that’s what we are.

We’re (all) people who like things made simple and that’s what the TriplePoint Newsroom aims to do.

If you’re one of those people, I respectfully urge you to sign up for relevant tags now, so you’re ready for the big switch next week.

Meanwhile, we’ll be here holding hands and singing campfire tunes. Or relating to the public in some such capacity.

The Practice of Persuasion: Lessons from Mom [INFOGRAPHIC]

It takes a special breed of influence (and persuasion) to inspire others to WANT something (on their own, for themselves) from within.

Public Relations Prequel

One of the first metaphors – and one of the first PR lessons – I remember was at age 12 when my mom explained how and why I needed to “plant the seed” with my dad about getting a puppy. I did…

Mere weeks later, we got a puppy.

“Planting the seed” is more than just a handy, widely-applicable analogy. It is the heart and soul of persuasion and the foundation of great public relations.

When done correctly, it makes everyone a winner.

The thing is – when you feel passionately about something, it’s hard to fathom any approach (to management or persuasion in general) that doesn’t involve stating your case. Why does it matter so much? When you care, it seems like other people should feel naturally compelled to act. It would be crazy not to be as passionate as you.

If your case is truly worthwhile, this is a valid thought process.

“PLANTING THE SEED” IS THE HEART OF PERSUASION AND THE FOUNDATION OF GREAT PR.

Sidenote: If you question whether or not my puppy quest was worthwhile, I urge you to Google “child with puppy” and tell me that’s not the happiest collection of photographs you’ve seen all year.

Be Contagious

Whether it’s convincing your dad to get a puppy or convincing a reporter to write about your tech start-up, effective persuasion involves patience – lots of it. (On top of a compelling argument and the strategy, diplomacy and determination needed to communicate it.)

Chances are, the first time you suggest something, people WON’T be compelled to act. Don’t be discouraged. It doesn’t mean they aren’t listening.

Flattering Imitation

The best kind of influence happens weeks or months later, when your message sinks in and people start “stealing” your ideas as their own. If the end result is what you aimed to accomplish, this is (humbling, but) effective.

And if accomplishing your goal isn’t satisfying enough, take comfort in this – as long as you’ve voiced yourself loudly and clearly enough, it doesn’t go unnoticed that you were the seed planter. It doesn’t take long before people take you very seriously.

Wait, what?

It’s usually not until you’ve successfully influenced someone that you realize a seed was ever planted. In fact, the only main difference between my puppy story and day-to-day PR is that in this case, I was consciously aware of planting the seed.

It’s easy to take process for granted when you’re going through the motions. It’s also easy to get discouraged and feel helpless when you’re at the mercy of someone else. But when you practice persuasion objectively, you start to recognize the many times you can’t strong-arm your way through. Perhaps the world’s longest flowchart would be helpful in illustrating real-world application?

You simply can’t expect others to accept your idea as fact right away every time. And that’s not a bad thing. If you’re thinking three steps ahead of everyone else, then it only makes sense they’ll need some time to catch up. And if you’re not forward thinking, you’re going to have trouble influencing people, approach notwithstanding.

Further Reading

How does a 12-year-old seeking puppy compare to a tech startup CEO trying to get coverage for his company? Check out this step-by-step breakdown of persuasion gone right:

 

 

 

LEGO Universe Lands on TODAY Show, Tech-Savvy Parents Take Note

LEGO bricks aren’t just for building. Anyone who has ever clicked together a LEGO model of their own can tell you… the real satisfaction comes from sharing your creations with someone else. LEGO inevitably has the power to inspire everyone around it, to build something – anything they might dream up – and the only limit is having enough LEGO bricks to build it. Usually…

But not in LEGO Universe (a TriplePoint client). Here, you can snag all the virtual building blocks your imagination can handle. That’s if you even decide to build – what with all the new worlds to explore and baddies to beat. That, and quests, missions and  minigames to tackle, challenges to overcome, problems to solve… Did I mention LEGO minifigures to customize!? You get the idea – there are a ton of ways to play, build and connect with other players in the MMOG – all in a vivid online playground that adheres to top-notch LEGO safety standards.

So you can understand, then, why the TODAY Show would list LEGO Universe as one of their top tools for tech-savvy parents to connect with their kids. Yahoo’s web life editor, Heather Cabot showed TODAY’s Natalie Morales what’s what earlier this week – check it!

From “Cyber parenting: Tech-savvy ways to connect with kids” on TODAY, Monday April 4

[LEGO Universe ~2:10 minute mark]

Visit msnbc.com for breaking news, world news, and news about the economy

LEGO Universe is awesome like bacon

In part two of today’s LEGO MMO media buzz blitz, we take a peek at chatter around the web and beyond, as journalists enter LEGO Universe and report back for the first time…

Check out part one for more fun – behind-the-scenes, in the spotlight and on the brick road along the way. The LEGO Group and developer NetDevil are anxiously counting down the days to LEGO Universe launch in mass retail, nationwide on October 26th!

Early Reviews

Long burnt out on playing massively multiplayer online games, I was a bit surprised how much fun I was having checking out LEGO Universe. Its whimsical mix of LEGO elements, humor and collecting is a powerful combination. More surprising, though, is that my 9-year-old son has just as much fun playing the game as I do. Creating a game that is equally fun for children and adults could help NetDevil find some piece of World of Warcraft’s immense, though elusive success. – Kotaku

All in all, I think NetDevil has done an amazing job with Lego Universe… I think it’s a game that kids will enjoy, but adult fans of Lego will really love — particularly because NetDevil has permission to introduce Lego pieces that aren’t available in the real world. The combination of Lego platforming, online multiplayer gaming, collecting bricks and building has enormous potential. – Wired GeekDad

Following an impressive take-home of E3 awards earlier this year, LEGO Universe is already proving to be a holiday 2010 favorite too. The game was recently featured in FUN! Online Games, IEEE Spectrum and EDGE magazines, and has also been selected for the “Video Game Hot Dozen” in the Holiday 2010 issue of FunFare Magazine.

Full Previews

You know? I’m damn impressed by NetDevil… All in all I am getting a really good vibe from Lego Universe. There’s been serious work put into it and more importantly, more than just a little love. This is more than just a game.OnRPG

When I first logged into the LEGO Universe closed beta, I immediately felt like the game was built using physical LEGO bricks. That’s the best way to describe it. From creating a mini-figure to running through the zones, it honestly seemed like every piece was pulled from a huge box of assorted LEGO pieces. The level of detail in the game is perfect… it certainly succeeds in offering a fun LEGO world that fosters creativity in players of all ages.ZAM

It’s pure user-generated creativity, the kind of in-game feature that might seem at home amongst other pseudo-level design games but stands out in full force inside an MMO. VideoGamer

The LEGO Universe story is simply brilliant… It summarizes a conflict and provides a reason for the game world to exist, while at the same time offering players the opportunity to overcome the enemy NOT with direct conflict and combat (though plenty of that exists), but rather by creating things and using their imagination. If that’s not the perfect set-up for a LEGO-based story, then I don’t know what is. With such a simple premise, NetDevil has simultaneously reinforced the best aspects of a toy created to inspire with a reason to seek out and embrace that inspiration. I’d like to offer my personal kudos to the team for this marvelous bit of writing… I have, on the whole, had an extremely enjoyable time adventuring and creating in LEGO Universe.TenTonHammer

The game features more than three million options for character selection, including trousers, shirts and hair pieces that can all be decorated with brightly colored patterns and stickers. The character creation is also where the “huge commitment to child safety” starts. By using a “really cool programming language” and a simple User Interface (UI), Lego Universe also enables players to make their creations come to life. Any items that have been built can be made to move, such as a lift being programmed to go up and down or the wonky sheep being made to hop around.Digital Spy

Gnarled Forest & Forbidden Valley

The Gnarled Forest is my perfect world–pirates have been marooned in a forest (a pirate’s least favorite place), cornered by cursed treasure, angry gorillas, and a first mate monkey with a trigger finger… I sincerely enjoyed all of my time in the LEGO Universe beta. The achievements and pet systems offer a lot of “carrots” to chase after.PC Gamer

The LEGO Universe Beta has been a blast. We truly can’t wait for this came to come out because not only is it a very easy game to pick up for anyone with an imagination, but also super kid safe.Pixelated Geek

In some games it might seem like major overkill to have wide-ranging gameplay elements together in such a tight space — and indeed often together in the same quests. However, in LEGO Universe, they make sense. As opposed to just giving you the quests and expecting you to run five feet to talk to an NPC, the quests incorporate obstacle courses, requiring you to stop and think about how you’ll accomplish the task.Massively

I honestly love how this game looks, and The Forbidden Valley mixes it up with dark colors that contrast much of the rest of the game to create a great looking area for players to explore and quest in. I think that developer NetDevil has done a great job at capturing what makes Legos great…which of course is that they are fun to play with, and Lego Universe is certainly a fun experience. – Games Are Evil

I wanted to know if the game could match my memories of that castle from my childhood. So far, it seems to be doing a pretty good job… I’m impressed by the level of detail that NetDevil, the developer, was able to pack into the game, giving each zone a distinct feel through its quests and setting. Gnarled Forest is full of trees, apes and pirates while the Forbidden Valley is dark and brooding, creating the perfect mood for a world full of ninjas. The zones contain a lot of replay value, and you’ll be constantly revisiting them as you obtain new gear and begin new quests. ZAM